Wilfredo Martinez
Brooklyn,NY
Summary
Results-oriented operations leader with extensive experience managing teams, streamlining processes, and driving operational efficiency. Skilled in developing and executing strategies that increase productivity and profitability. Adept at leveraging data-driven insights to improve processes, enhance customer satisfaction, and reduce costs. Strong background in motivating teams, enforcing safety regulations, and adapting to changing business conditions.
Overview
19
19
years of professional experience
Work History
Supervisor of Operations
Harvard Maintenance
New York, NY
04.2011 - 04.2023
- Managed daily operations of multiple departments to maximize efficiency.
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Investigated incidents and complaints involving assigned personnel.
- Enforced safety regulations to protect staff onsite.
- Provided technical guidance on equipment maintenance schedules to prevent downtime.
- Monitored daily performance metrics to identify areas for improvement.
- Performed general cleaning and floor care in compliance with 32BJ Guidelines.
- Operated janitorial machines efficiently.
Doorman / Porter
RMC Inc
New York, NY
06.2004 - 06.2007
- Learned and applied new skills to stay updated with industry standards.
- Collaborated with team members to complete tasks efficiently.
- Managed and coordinated multiple projects, meeting deadlines with high-quality results.
- Performed general maintenance and repair tasks as needed.
Education
High School Diploma -
Grover Cleveland High School
Queens, NY06.1996
Skills
- Operations management
- Staff supervision
Timeline
Supervisor of Operations
Harvard Maintenance
04.2011 - 04.2023
Doorman / Porter
RMC Inc
06.2004 - 06.2007
High School Diploma -
Grover Cleveland High School