Wilgens Jean Louis
Orange Park,FL
Summary
Results-oriented Dept. Manager with expertise in schedule optimization, compliance assurance, and staff management. Proven ability to enhance operational efficiency and foster strong customer relationships.
Overview
3
3
Languages
16
16
years of professional experience
Work History
Dept. Manager
Publix Super Market Shopping Center
Jacksonville, FL
01.2010 - 06.2026
- Managed staff schedules, enhancing labor efficiency and improving service delivery.
- Supervised daily operations, ensuring adherence to company policies and maintaining operational standards.
- Conducted team meetings to align on objectives and address operational challenges.
- Trained new employees on store procedures and customer service expectations.
Meat Cutter
Fresh Market Inc.
Wellington, Florida
07.2015 - 06.2020
- Cut and trim meat products to ensure quality and freshness.
- Cut, trimmed, boned and ground a variety of meats for retail sales, ensuring quality and presentation standards.
- Prepare special orders from customers that require specific cuts or trimming techniques.
- Operate meat processing equipment following safety guidelines.
- Operated and maintained diverse meat cutting machines to enhance efficiency and ensure safety in production.
- Followed all safety procedures when handling sharp knives and other cutting tools.
- Adhere to all health regulations in meat handling procedures.
- Adhered to food safety regulations regarding storage temperatures and sanitation protocols.
- Maintain cleanliness and organization of workstations and tools.
- Cleaned work areas including counters, floors, walls and equipment using safe sanitizing solutions.
- Perform basic maintenance tasks on meat cutting equipment such as cleaning blades.
- Operate wrapping machines to package meats for sale in the store or for customers' orders.
- Assisted customers with selecting meat products and special order requests. with product selection and special orders.
- Trained new employees on meat cutting techniques and safety protocols, improving team competency and adherence to standards. on cutting techniques and safety protocols.
Education
High School Diploma -
Paul Etzer
P-au-p (Haiti)06-1998
Skills
- Operations supervision
- Staff management
- Employee training
- Schedule management
- Inventory management
- Compliance assurance
- Customer relationship management
Languages
English
Professional
French
Professional
Creole
Professional
Timeline
Meat Cutter
Fresh Market Inc.
07.2015 - 06.2020
Dept. Manager
Publix Super Market Shopping Center
01.2010 - 06.2026
High School Diploma -
Paul Etzer