Wilimenya Northern
McDonough,Georgia
Summary
Dedicated and professional individual with a proven track record in delivering exceptional customer service, effectively managing time, and staying updated on industry trends. Skilled in troubleshooting problems and devising successful solutions. Adept at cultivating positive relationships through excellent verbal and written communication skills. Consistently surpassing goals and striving for excellence.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
After School Mentor
YMCA
- Helped to resolve student difficulties with expertise in counseling and crisis intervention
- Conferred with family members, instructors and administrative staff to determine individual student priorities and resource requirements
- Built positive support network and addressed specific behavioral and academic problems by working closely with families and fellow professionals
Counselor
KidsWork
- Conducted social research
- Counseled children on coping skills and available resources
Communicator
InfoCision
Akron, OH
01.2023 - Current
- Acquired experience in multiple programs including Experian and Generac Support.
- Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
- Strengthened team productivity with effective project management and clear communication guidelines.
- Worked collaboratively across organization to develop and nurture strong internal brand.
Private Nanny
Private Nanny
McDonough, Georgia, USA
10.2022 - Current
- Transported children to play dates, activities, and special outings with utmost safety
- Supported children through challenging emotional and social situations with caring words and knowledgeable advice
- Modeled important social skills, etiquette and positive behaviors
- Assisted children with routine homework assignments and special class projects
- Assisted with household cleaning, cooking and laundry
Stock Associate
Walmart
McDonough, Georgia, USA
08.2020 - 09.2022
- Kept aisles clean and neat, removing excess product, opened boxes, and debris from public areas
- Handled stock needs according to schedule, keeping shelves continuously full for customers
- Developed creative ways to catch customers' eyes with appealing displays
- Organized pallets for aisle-based food restocking and carts for sections with smaller restocking loads
General Laborer
Kohls
Macon, Georgia, USA
08.2017 - 07.2020
- Maintained good safety records while transporting crew, equipment, and supplies to job sites using company vehicles
- Protected team members by removing hazards and keeping sites clean
- Loaded and unloaded materials, machinery and tools to be distributed according to project plans
- Return processor for third party merchants using handheld/computer devices
- Time management
Secretary
Willie Construction
Byron, Georgia, USA
06.2012 - 07.2017
- Developed positive customer relations with new clients and customers
- Uphold strict confidentiality of sensitive information
- Answered multi-line phone system, determining next steps to assist staff and customers
- Managed calendars, updated staff schedules and booked travel plans
Education
Certification - Massage therapist
API
Macon, Ga05.2011
Skills
- Patient awareness
- Proficient Time Management
- Product management
- Inventory tracking
- Problem-solving
- Problem resolution
- Appointment scheduling
- Refund management
Volunteer Experience
- After School Mentor, YMCA, Helped to resolve student difficulties with expertise in counseling and crisis intervention., Conferred with family members, instructors and administrative staff to determine individual student priorities and resource requirements., Built positive support network and addressed specific behavioral and academic problems by working closely with families and fellow professionals.
- Counselor, KidsWork, Conducted social research., Counseled children on coping skills and available resources.
Certification
- Food Safety
- CPO
- CPR
Timeline
Communicator
InfoCision
01.2023 - Current
Private Nanny
Private Nanny
10.2022 - Current
Stock Associate
Walmart
08.2020 - 09.2022
General Laborer
Kohls
08.2017 - 07.2020
Secretary
Willie Construction
06.2012 - 07.2017
Certification - Massage therapist
API
After School Mentor
YMCA
Counselor
KidsWork