WILKERSON Jean JACQUES
C
CAMBRIA HTS,NY
Summary
Trilingual coach motivated to help others achieve their fitness goals through training and motivation. Team player dedicated to promote a welcome environment for coworkers and customers. Offer 5 + of sales expertise and premium customer service that can elevate this company.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Head coach/ manager
Soccer Friends USA
Forest Hills, NY
07.2018 - Current
- Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Prepared athletes for special competitions and tournaments.
- Increased overall team proficiency by using educational drills and activities.
- Cultivated team player dedication and loyalty by teaching excellent sportsmanship and commitment.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
- Trained and oversaw coaches.
Athlete/Sales Associate
Nike Retail Services, INC
New York, East, NY
07.2014 - 01.2019
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems .
- Provided elevated customer experience to generate loyal clientele
- Routinely answered customer questions regarding merchandise and pricing
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Built long-term customer relationships and advised customers on purchases and promotions
- Operated POS system to itemize and complete average of customer purchases
- Developed reputation as an efficient service provider with high levels of accuracy
- Prepared merchandise for sales floor.
Education
Bachelor of Science - Movement Science
York College of The City University of New York
Jamaica, NY 01.2013 - 01.2019
Skills
Extensive sports knowledge Youth mentorYouth sports coach Agility drills expert
Trilingual (French, Haitian creole, Spanish)
Effective communicatorSports enthusiastTime managementResponsible and reliableFirst Aid and CPR
Facility Maintenance
Accomplishments
- 2014 Quarterly MVP.
- 2015 MVP of the year.
- 2017 Product Ambassador .
- Certificate of appreciation for time and attendance.
Timeline
Head coach/ manager
Soccer Friends USA
07.2018 - Current
Athlete/Sales Associate
Nike Retail Services, INC
07.2014 - 01.2019
Bachelor of Science - Movement Science
York College of The City University of New York
01.2013 - 01.2019