Will Abbott
Valley
Summary
Dynamic and results-driven professional with extensive experience at The Home Depot, excelling in project management and effective communication. Proven track record of driving sales and enhancing customer satisfaction through strategic merchandising and team leadership. Expertise in design software and conflict resolution, consistently delivering successful outcomes in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Merchandising Execution Manager
The Home Depot
Valley
09.2021 - Current
- As the Merchandising Execution Manager for District 301, I lead and oversee all store-centric merchandising teams within my district.
- I am responsible for communicating and executing Home Depot's merchandising strategy, while building and growing strong relationships in regard to business development.
- Consistently drive sales by delivering exceptional general service, on-time project completion, as well as other company and/or vendor-initiated tasks.
- Oversee large-scale, multi-store projects in which quality and timely execution are key to success, to ensure customer and vendor satisfaction.
Specialty and Services Supervisor
The Home Depot
03.2021 - 09.2021
- As the Specialty and Services supervisor, I was tasked with managing and leading a group of 12 to 15 associates working in our Specialty Departments.
- My job was to develop my associates, and drive strong sales numbers by reviewing metrics, providing performance feedback, and conducting cross-training to better drive leads and measures across multiple departments.
- Focused on an engaging and customer-focused environment, I was able to increase leads and measures consistently through events, and increased associate engagement throughout the store.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Kitchen Design Specialist and Project Manager
The Home Depot
04.2019 - 03.2021
- Fluent in 20/20 Design software and presentations, with a strong focus on customer relationships and network marketing/sales.
- Oversee each project from start to finish, which includes coordinating with clients and installers to ensure there is little downtime throughout the project timeline.
- Increased company revenue through upselling specific appliances and kitchen designs.
- Outlined plans based on client budgets and needs with flooring, cabinets, appliances and countertops.
- Created detailed drawings for custom cabinetry projects to ensure accuracy of measurements and specifications.
Education
B.S. - Management and Marketing
Oklahoma State University
05-2018
Skills
- Effective communication
- Project management
- Microsoft Office proficiency
- Critical thinking
- Problem solving
- Design software expertise
- Conflict resolution
- Team leadership
References
Available upon request
Timeline
Merchandising Execution Manager
The Home Depot
09.2021 - Current
Specialty and Services Supervisor
The Home Depot
03.2021 - 09.2021
Kitchen Design Specialist and Project Manager
The Home Depot
04.2019 - 03.2021
B.S. - Management and Marketing
Oklahoma State University
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Andrea LopezAndrea Lopez
Service Desk at The Home DepotService Desk at The Home Depot
Justin LyonJustin Lyon
Sales Associate at The Home DepotSales Associate at The Home Depot
Carter GovernaleCarter Governale
Sales Associate at The Home DepotSales Associate at The Home Depot
Mary RobertsonMary Robertson
Clinical Therapist Intern at Couch of HopeClinical Therapist Intern at Couch of Hope