Will Barrett
Summary
Passionate young professional with a wide breadth of experience in fields relating to athletics, coaching, teaching, customer service and relationship building.
Overview
10
10
years of professional experience
Work History
Operational Support Specialist
ATI Physical Therapy
Cambridge, MA
12.2022 - 08.2023
- Built relationships with patients and assisted physical therapists with treatment
- Led team of OSSs through management of patient experience and interaction, including scheduling, answering phone calls, and addressing concerns related to treatment and insurance/payment plans
- Managed clinic operations including communicating with laundry services and building management, solving problems with clinic technology, hardware, plumbing, etc...
Sales Development Representative
DemandDrive
Waltham, MA
05.2022 - 12.2022
- Established relationships with prospects to generate product awareness and interest
- Utilized Salesforce, SalesLoft, and Hubspot to organize client information and manage pipeline
Teaching Assistant
Shore Country Day School
Beverly, MA
01.2022 - 04.2022
- Tutored and build relationships with individual students
- Devised and taught lesson plans for math, writing, reading, and spelling
Ski Instructor
Winter Park Resort
Winter Park, CO
11.2021 - 01.2022
- Transformed new skiers into comfortable skiers capable of turning, stopping, controlling speed, and safely descending the mountain independently
- Worked with children and adults of all ages
Head Soccer Coach
Tenacre Country Day School
Wellesley, MA
09.2021 - 11.2021
- Organized practices with creative drills and games
- Managed team during competitive games against other schools
- Facilitated a team culture of competition, fairness, empathy, and fun
Operations Manager
FitMind
Virtual
04.2020 - 09.2021
- App-based meditation and mental health start-up company
- Managed customer support email
- Created advertisement campaigns
- Oversaw social media pages
- Performed competitive analysis of other mediation/mental health companies
- Edited and uploaded podcasts and YouTube videos
Counselor
Camp Dudley
Westport, NY
01.2014 - 01.2016
- Lived in cabins with 6-10 boys, aged 9-12
- Organized group activities, coached team sports, and guided 2-4 night long backpacking trips through the Adirondacks
- Led campers safely through high ropes course, climbing wall, and senior night experience
- Responded appropriately to camper behavioral issues
Education
Bachelor of Arts - Psychology
Williams College
Williamstown, MA05.2021
High School Diploma -
Milton Academy
Milton, MA06.2017
Skills
- Computer: Word, Excel, SPSS, Unity, Java, Python, C#, Mechanical Turk, PHP, Assembly, SQL, GitHub, Android Studios, Qualtrics
- Soft Skills: leadership, communication, creative problem solving, organization, research
- Interests: athletics, competition, community building, relationship building, technology, reading, video games
- Sports experience: Milton Academy JV soccer captain, tennis, baseball, track & field, basketball, ultimate frisbee skiing, pickleball, bocce, darts, football, lacrosse, hockey, volleyball, kickball
Timeline
Operational Support Specialist
ATI Physical Therapy
12.2022 - 08.2023
Sales Development Representative
DemandDrive
05.2022 - 12.2022
Teaching Assistant
Shore Country Day School
01.2022 - 04.2022
Ski Instructor
Winter Park Resort
11.2021 - 01.2022
Head Soccer Coach
Tenacre Country Day School
09.2021 - 11.2021
Operations Manager
FitMind
04.2020 - 09.2021
Counselor
Camp Dudley
01.2014 - 01.2016
Bachelor of Arts - Psychology
Williams College
High School Diploma -
Milton Academy