Will Brickman
Columbia,MO
Summary
Enthusiastic trainer eager to create effective and safe training programs to meet changing clientele needs and accommodations. I attribute my dedication and drive to my near decade of playing Rugby. I've been certified for CPR, AED, and CPT and plan to continue to work on more certifications to come.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Employee Trainer
1st Phorm
Fenton, MO
04.2021 - 08.2023
- Provided guidance on process improvements for improved customer satisfaction.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Monitored progress of employees after training sessions to ensure successful implementation of learned skills.
Snowboard Instructor
Hidden Valley Ski Resort
Eureka, MO
11.2018 - 02.2023
- Explained safety rules and regulations to students prior to each lesson.
- Assessed student's ability levels and provided instruction accordingly.
- Taught basic skills such as balance, coordination, edge control, pressure control and carving.
- Conducted lessons focusing on improving technique and developing confidence in riding abilities.
Customer Service Lead
KOAN
Eureka, MO
05.2018 - 10.2022
- Directed customer service staff activities, including training, coaching, and performance management.
- Developed and implemented customer service policies and procedures to improve the quality of customer experience.
- Resolved escalated issues from team members or customers in an efficient manner.
Education
Associate of Science - Health Sciences
STLCC
Wildwood, MO05-2023
High School Diploma -
Eureka High
Eureka05-2021
Bachelor of Science - Health Sciences
Mizzou
ColumbiaSkills
- Motivational Techniques
- Team Exercises
- Creative Solution Development
- Effective Communication
- Problem-solving aptitude
- Workplace Safety
- Exercise physiology
- Strength training
- Health and wellness
- Group and individual instruction
Accomplishments
- I was awarded an award for "110%" award from my Rugby coach after our Men's team came first in the state.
Certification
Certified Personal Trainer- Certification ID:5076133 Date Certified: Mar 3, 2024
CPR/AED Issue Date: Friday, March 1, 2024 2:52 AM
Affiliations
- Rugby Player
- College Student
- Snowboarder
- Health Enthusiast
Timeline
Employee Trainer
1st Phorm
04.2021 - 08.2023
Snowboard Instructor
Hidden Valley Ski Resort
11.2018 - 02.2023
Customer Service Lead
KOAN
05.2018 - 10.2022
Associate of Science - Health Sciences
STLCC
High School Diploma -
Eureka High
Bachelor of Science - Health Sciences
Mizzou