Will Brigman
Spokane
Summary
Dynamic business owner with a proven track record at WillScot, excelling in contract management and cost control. Skilled in fostering client relationships and leading teams, I consistently deliver quality solutions while maintaining attention to detail. My commitment to customer satisfaction drives repeat business and enhances operational efficiency.
Overview
11
11
years of professional experience
Work History
Business Owner
Self Employed
03.2020 - 07.2025
- Consulted with customers to assess needs and propose optimal solutions.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Service Technician
WillScot
02.2018 - 10.2019
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring buildings to peak performance
- Evaluated building according to predetermined checklist and noted issues.
- Trained and mentored other employees for the duration of the last year I was employed with them
Home Remodeler
Home Center
08.2016 - 11.2017
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Developed and maintained positive relationships with clients and other stakeholders.
- Investigated and reported on accidents, injuries and near-miss incidents.
Roofer
C4 Construction
03.2016 - 08.2016
- Inspected roofs and identified deficiencies for repair cost estimation.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Installed, repaired, and replaced single-ply roofing systems.
- Inspected problem roofs to determine best repair procedures.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
Assistant Manager
Lids Hat World
10.2015 - 03.2016
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Bar Back/Security Officer
Blind Buck
07.2014 - 10.2015
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
High School Diploma -
Spokane Falls Community College
Spokane, WASkills
- Contract management
- Cost control and budgeting
- Team collaboration and leadership
- Driven and determined
- Quality assurance
- Attention to detail
- Customer Satisfaction
Military Career
Enlisted in the Army for 13 years reaching the rank of Sergeant. I was active duty for 5 years and in the Amy reserves for 8 years. I did 2 combat tours, first to Iraq in 2008 and then Afghanistan in 2013. I received several awards during my career including 3 Army Achievement Medals and 2 Army Commendation Medals. I was on the Commandants List when I went to The Warrior Leader Course in 2012.
Timeline
Business Owner
Self Employed
03.2020 - 07.2025
Service Technician
WillScot
02.2018 - 10.2019
Home Remodeler
Home Center
08.2016 - 11.2017
Roofer
C4 Construction
03.2016 - 08.2016
Assistant Manager
Lids Hat World
10.2015 - 03.2016
Bar Back/Security Officer
Blind Buck
07.2014 - 10.2015
High School Diploma -
Spokane Falls Community College