- Music
- Yoga
- High-Intensity Interval Training
Will Evans
Los Angeles,CA
Summary
Dynamic operations leader with a proven track record at Discover Labs, enhancing productivity through strategic planning and process improvement. Adept at fostering collaboration and customer engagement, I leverage strong communication skills to drive initiatives that elevate service delivery and brand awareness. Committed to achieving organizational goals and exceeding expectations.
Overview
2026
2026
years of professional experience
Work History
Director of Operations
Discover Labs
2020 - 2024
- Oversaw daily operations, ensuring efficiency and adherence to quality standards.
- Developed and implemented operational strategies to enhance productivity and streamline processes.
- Managed cross-functional teams, fostering collaboration to achieve organizational goals.
- Analyzed performance metrics, identifying areas for improvement and implementing corrective actions.
- Led initiatives to improve customer satisfaction through process enhancements and service delivery improvements.
- Collaborated with executive leadership to align operations with overall business strategy and objectives.
Brand Ambassador
Factory 360
2016 - 2024
- Cultivated brand awareness through engaging product demonstrations and customer interactions.
- Developed strategic partnerships with local businesses to enhance promotional efforts.
- Executed marketing campaigns, ensuring alignment with brand messaging and goals.
- Trained and mentored new ambassadors on brand standards and promotional techniques.
- Coordinated events, maximizing brand visibility and fostering community relationships.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
Actor - Bailiff on Justice With Judge Mayblean
Entertainment Studios
2014 - Current
- Collaborated with directors and producers to refine character development and story arcs.
- Utilized improvisational skills to enhance on-set creativity and spontaneity.
- Exhibited strong professionalism by maintaining punctuality, preparedness, and open communication throughout all stages of the production process.
- Offered suggestions to directors regarding roles, scenes and lines to improve output.
Education
Bachelor of Arts - Sustainability Studies
Roosevelt University
Chicago, ILConservatory Graduate - Improv
The Second City
Chicago, ILSkills
- Strategic planning
- Business management
- Process improvement
- Schedule oversight
Operational efficiency
- Effective communicator
- Customer engagement
- Brand awareness
- Product demonstration
Interests
Timeline
Director of Operations
Discover Labs
2020 - 2024
Brand Ambassador
Factory 360
2016 - 2024
Actor - Bailiff on Justice With Judge Mayblean
Entertainment Studios
2014 - Current
Bachelor of Arts - Sustainability Studies
Roosevelt University
Conservatory Graduate - Improv
The Second City