Will Gates
Dallas,TX
Summary
Goal-oriented professional who successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.
Overview
4
4
years of professional experience
Work History
Vehicle Safety Data Analyst
Hyundai Motor America
Fountain Valley, California (remote)
04.2022 - Current
- Investigate safety incidents to determine probability of reoccurrence in the affected vehicle population
- Escalate cases that need further consideration for field action based on severity, detection, occurrence rate, and compliance
- Analyze customer complaint data from NHTSA, warranty, field service data, and other Hyundai data sources to determine if new investigations need to be launched
- Develope new safety data analysis system through user acceptance testing and machine learning techniques
- Generate weekly reports to track incoming customer claims, to evaluate any existing trends
- Actively track and manage assigned cases to ensure KPI’s stay within requirements
- Present findings to team and upper management that clearly outline the issues and parameters mentioned above
- Maintain and update business intelligence tools, databases and dashboards.
- Prepare detailed reports by collecting, analyzing, and summarizing information and trends
- Conducted over 1000 safety investigations, with many directly leading to the development of countermeasures and the launch of field action
Environmental Health and Safety Intern
Lucid Motors
Casa Grande, Arizona
06.2021 - 12.2021
- Coordinated right-to-know programs regarding hazardous chemicals or other substances.
- Analyzed incident data to identify trends in injuries, illnesses and accidents.
- Recommended changes to improve the overall effectiveness of the organization's environmental health and safety program.
- Supported health and safety technicians aligned to facility by providing guidance, coaching and direction.
- Developed safety protocols and procedures for hazardous materials handling.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
Education
Bachelor of Science - Industrial Engineering
University of Oklahoma
Norman, OK05-2021
Skills
- Data analysis
- Machine learning
- Regulatory compliance
- Incident investigation
- SQL
- Hazard identification
- Technical automotive knowledge
- Ergonomics
- Trend identification
- Quality assurance
- Automotive safety engineering
- Root-cause analysis
Timeline
Vehicle Safety Data Analyst
Hyundai Motor America
04.2022 - Current
Environmental Health and Safety Intern
Lucid Motors
06.2021 - 12.2021
Bachelor of Science - Industrial Engineering
University of Oklahoma
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