Will Hoffrogge
Golden Valley,Minnesota
Summary
Industrial Engineering student at the University of Wisconsin-Madison with a 3.5 GPA and Dean's List recognition. Experienced in team-based environments requiring problem-solving, process coordination, customer service, and data management. Proven ability to analyze challenges, collaborate effectively, and improve operational efficiency while managing multiple priorities. Seeking experiences to apply analytical and technical skills in process improvement, operations, and manufacturing environments.
Overview
4
4
years of professional experience
Work History
Recreation Program Specialist
Robbinsdale Area Schools
New Hope , MN
2025.05 - Current
- Designed and implemented activities that promoted children's development and facilitated learning outcomes.
- Provided daily care and supervision for children, ensuring a safe environment.
- Monitored children's behavior to encourage positive interactions and resolve conflicts effectively.
- Collaborated with team members to improve child care experiences through innovative strategies.
Customer Service Specialist
Target
Saint Louis Park, Minnesota
2023.01 - Current
- Resolved customer inquiries and concerns, contributing to consistent quality service and achievement of performance benchmarks.
- Assisted customers with product inquiries and service requests, ensuring timely resolutions and satisfaction.
- Collaborated with team members to improve customer experiences, fostering a supportive team environment.
Education
Bachelor of Science -
University of Wisconsin, Madison
Madison, WI2026-09
Skills
- Program development
- Activity planning
- Customer engagement
- Data management
- Team leadership
- Team leadership
- Multitasking proficiency
- Guest relations
- Data management
Timeline
Recreation Program Specialist
Robbinsdale Area Schools
2025.05 - Current
Customer Service Specialist
Target
2023.01 - Current
Bachelor of Science -
University of Wisconsin, Madison