Summary
Overview
Work History
Education
Skills
Timeline
Generic

Will Johnson

Kansas City,MO

Summary

I am an experienced coffee industry professional with 6 years of cafe experience that ranges from barista to in house trainer, and currently a district trainer. I am committed to expressing and dispersing my passion for specialty coffee and all that it can offer the world.

Overview

5
5
years of professional experience

Work History

District Coffee Educator

Fairwave Coffee Collective
Kansas City, MO
04.2023 - Current
  • Developed and implemented lesson plans to meet the individual needs of students.
  • Created a safe, comfortable learning environment for students by establishing positive relationships with them.
  • Collaborated with colleagues to share best practices in teaching methods.
  • Created coffee education courses to build knowledge around brewing sciences.
  • Created training plans for baristas to understand all products served.
  • Gained comprehensive understanding of Fairwave Coffee Collective's product line for cafes.
  • Developed growth plans to enhance coffee leads' skills as baristas and trainers.
  • Acquired knowledge in pricing and sourcing common cafe items.
  • Developed and implemented new seasonal drink options for cafes in the KC market.
  • Developed extensive knowledge of coffee sourcing, processing, and roasting techniques.

Competitor

Messnger Coffee
Kansas City, MO
10.2022 - Current
  • Studied brew science/ extraction theory
  • Studied water composition and its effect on coffee
  • Studied filtration methods and their effect on the brew
  • Studied processing methods and their effects on density of green coffee
  • Crafted a routine that was delivered to a panel of judges
  • Advanced to nationals for Brewers Cup 2023

Coffee Lead

Messenger Coffee
Kansas City, MO
01.2022 - 04.2023
  • Provided customers with detailed information about menu items and recommended products based on their preferences.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Merchandised display cases and promoted prepared foods.
  • Maintained highest standards of conduct and service to support company reputation.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized official and off-menu coffee and tea preparations.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Received and accurately processed customer payments.
  • Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Conducted thorough quality checks to verify conformance to specifications.

Barista

Messenger Coffee
Kansas City, MO
07.2020 - 01.2022
  • Collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Described menu items to customers and suggested products based on stated preferences.
  • Supported highest standards of conduct and service to support company reputation.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Gave samples of popular coffee and tea blends to create sales opportunities.

Barista

Precision Coffee Company
Nevada, MO
09.2019 - 07.2020
  • Gave details on coffee blends and preparation descriptions to customers.
  • Developed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
  • Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Greeted guests with pleasant smile and superior customer service.
  • Weighed, ground and packed coffee per customer orders.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Described menu items to customers and suggested products based on stated preferences.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Merchandised display cases and promoted prepared foods.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Maintained highest standards of conduct and service to support company reputation.

CNA

Barones Alzheimer’s Care Center
Nevada, MO
12.2019 - 05.2020
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented activities and recorded information in EMR system.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.

Education

Masters of Divinity - Pastoral

Midwestern Baptist Theological Seminary
Kansas City, MO
05.2023

Bachelor of Biblical Studies -

Midwestern Baptist Theological Seminary
Kansas City, MO
05-2023

Associates in Social Sciences - Social Science

Allen County Community College
Iola, KS
08.2020

Skills

Adaptable to environment

Great team member

Tea expertise

Calm under pressure

Advanced coffee knowledge

Very personable

Solid problem solver

Training initiatives

Timeline

District Coffee Educator

Fairwave Coffee Collective
04.2023 - Current

Competitor

Messnger Coffee
10.2022 - Current

Coffee Lead

Messenger Coffee
01.2022 - 04.2023

Barista

Messenger Coffee
07.2020 - 01.2022

CNA

Barones Alzheimer’s Care Center
12.2019 - 05.2020

Barista

Precision Coffee Company
09.2019 - 07.2020

Masters of Divinity - Pastoral

Midwestern Baptist Theological Seminary

Bachelor of Biblical Studies -

Midwestern Baptist Theological Seminary

Associates in Social Sciences - Social Science

Allen County Community College

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