Will Kinser
Lee's Summit
Summary
With a proven track record at Jack Cooper Transport Co, I excel in safe driving practices and emergency response readiness, ensuring timely and secure vehicle deliveries. My strong work ethic and professionalism have significantly contributed to exceeding customer satisfaction targets, demonstrating my ability to adapt and thrive in dynamic environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Auto Hauler
Jack Cooper Transport Co
Kansas City, KS
10.2022 - 02.2025
- Safely operated specialized equipment such as hydraulic ramps and lifts for loading/unloading vehicles onto trailers.
- Managed time effectively while juggling multiple assignments simultaneously under tight deadlines without compromising quality or safety standards.
- Contributed to company growth by consistently meeting or exceeding assigned targets for vehicle deliveries and customer satisfaction.
- Collaborated with dispatchers and customer service representatives to resolve any issues or delays in auto deliveries.
- Enhanced communication between team members by participating in regular meetings to discuss route optimizations, safety concerns, and customer feedback.
- Increased client satisfaction by providing timely updates on the status of their auto deliveries.
- Improved delivery efficiency by planning and scheduling auto hauling routes.
- Navigated various terrains and weather conditions while maintaining a focus on safety during vehicle transport operations.
- Secured vehicles properly on transport trailers, ensuring damage-free transportation for clients.
- Ensured safe and timely delivery of vehicles by conducting pre-trip inspections and adhering to state regulations.
- Conducted thorough post-trip inspections to identify any potential issues that could impact future deliveries or equipment performance.
- Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
- Updated daily logs and customer paperwork with relevant details.
Truck Driver
Marten Transport
Kansas City, KS
04.2022 - 10.2022
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Dropped and hooked trailers and changed configuration of equipment.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
Fuel Truck Driver
McAlister Oil
North Kansas City, MO
09.2021 - 04.2022
- Upheld compliance with local, state, and federal regulations related to commercial driving standards, hazardous materials transportation, and hours of service requirements.
- Optimized workflow efficiencies within the organization by volunteering for additional shifts or duties as needed during peak demand periods or personnel shortages.
- Improved company reputation for reliability by consistently meeting or exceeding delivery timeliness expectations.
- Contributed to environmental sustainability efforts through responsible fuel handling practices, spill prevention measures, and prompt clean-up when necessary.
- Completed regular safety drills to ensure preparedness in case of an emergency, minimizing potential risks.
- Maximized vehicle lifespan by performing thorough pre-and post-trip inspections, identifying issues, and reporting them promptly for repair.
- Mitigated potential hazards by closely following safety protocols during fuel loading and unloading processes.
- Increased fuel delivery efficiency by optimizing routes and minimizing idle time.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Concrete Finisher
Treadwell
Olathe, KS
09.2020 - 04.2021
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Demolished and repaired old concrete surfaces.
- Mixed, spread, and patched concrete to specifications.
- Collaborated with team members to ensure smooth transitions between different phases of the concrete placement process.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Created specific finishes on poured concrete.
- Demonstrated versatility by successfully completing various types of concrete projects, including residential, commercial, and industrial applications.
- Minimized downtime during projects by properly maintaining tools, equipment, and machinery essential for efficient execution of tasks related to concrete finishing.
- Adapted quickly to changing job site requirements or unforeseen challenges without compromising quality or exceeding deadlines in completing assigned tasks related to concrete finishing.
Bar Manager
PBR Bars
Kansas City, MO
03.2008 - 03.2020
- Oversaw team operations to maintain consistent productivity.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Closed out cash register and prepared cashier report at close of business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Enhanced team productivity through effective scheduling and task delegation.
- Increased revenue with creative marketing initiatives and promotional events.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Monitored financial reports to identify and address areas of concern, improving financial health.
- Upgraded point of sale systems for faster order processing and billing, reducing wait times for customers.
- Conducted competitive analysis to stay ahead of trends, adapting offerings to meet market demands.
Education
Graphic Design
Arizona State University
Tempe, AZGraphic Design
Johnson County Community College
Overland Park, KSDiploma - AutoCad And Graphic Design
Fort Osage Vocational Technical School
Independence, MODiploma - General Studies
Blue Springs South High School
Blue Springs, MOSkills
- Strong work ethic
- Professionalism and punctuality
- Safe driving practices
- Vehicle inspection expertise
- Federal regulations compliance
- Load securing techniques
- Emergency response readiness
- Mechanical aptitude
- State regulations adherence
- Customer relations
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
Timeline
Auto Hauler
Jack Cooper Transport Co
10.2022 - 02.2025
Truck Driver
Marten Transport
04.2022 - 10.2022
Fuel Truck Driver
McAlister Oil
09.2021 - 04.2022
Concrete Finisher
Treadwell
09.2020 - 04.2021
Bar Manager
PBR Bars
03.2008 - 03.2020
Graphic Design
Arizona State University
Graphic Design
Johnson County Community College
Diploma - AutoCad And Graphic Design
Fort Osage Vocational Technical School
Diploma - General Studies
Blue Springs South High School