Will Mckenzie
Monroe,WA
Overview
2
2
years of professional experience
Work History
Server
IHOP
Monroe, WA
01.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu knowledge and standard operating procedure.
Financial Wellness Associate
KeyBank
Kirkland, WA
01.2025 - 08.2025
- Ethically handle sensitive client information
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Operate in compliance with SAFE Act and TILA
- Analyzed customer needs to recommend suitable financial products and services.
Indirect Agent
Cellular Sales Verizon
Bothell, WA
01.2024 - 01.2025
- Upsell add-on items
- Educated customers on product features and plans, enhancing their purchasing decisions.
- Maintained knowledge of wireless technologies and industry trends to assist clients effectively.
- Contacted up to 100 leads per day on average.
Education
High School Diploma - Finance, Graphic Design
Woodinville High School
Woodinville, WA09.2023
Skills
- Attention to Detail
- Cash Handling
- Customer Service
- Time Management
- Customer service
- Sales expertise
- Quality control
- Strong work ethic
LANGUAGES
English
Native or Bilingual Proficiency
Timeline
Server
IHOP
01.2025 - Current
Financial Wellness Associate
KeyBank
01.2025 - 08.2025
Indirect Agent
Cellular Sales Verizon
01.2024 - 01.2025
High School Diploma - Finance, Graphic Design
Woodinville High School
INTERESTS
- I dedicate my free time to fashion and handmade clothing. I use tools such as a sewing machine and hand stitching to create one of a kind pieces.
- I participate in a small non-profit to rescue stray dogs off the streets of Turkey, where they are brought back here, rehabilitated, then sent to a good forever home.
- I am also an adrenaline junky so I love skiing, skateboarding, skydiving, and anything that is going to get my heart rate up.