Will Miller
Castle Rock,CO
Summary
Professional, experienced, and prepared technology expert with focus on designing and implementing innovative solutions. Proven ability to drive results through effective team collaboration and adaptable problem-solving. Strong skills in systems architecture, cloud computing, and systems migration. Trusted for reliability and excellence in meeting changing project demands.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Solutions Architect
PCG Systems
Denver, CO
01.2020 - Current
- Developed comprehensive documentation for technical specifications, project plans, and user guides, streamlining communication across teams.
- Evaluated emerging technologies to stay current on industry trends, making informed decisions for technology adoption.
- Collaborated with development teams to design scalable and efficient applications tailored to client requirements.
- Analyzed [Type] solutions proposed to meet diverse business requirements.
Senior Consultant
Stratagem CPA
Lakewood, CO
04.2019 - 12.2019
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
Implementation Consultant
Greystone Technology
Denver, CO
11.2017 - 04.2019
- Collaborated with cross-functional teams to ensure seamless integration and adoption of new systems for clients.
- Maintained clear documentation of project progress, ensuring transparency among all stakeholders throughout the implementation process.
- Managed project risks effectively, establishing contingency plans and proactive issue resolution strategies to minimize disruptions during implementation.
- Provided exceptional remote support to clients during off-site implementations, ensuring minimal downtime during critical transitions.
Field Services Engineer
Nexustek
Greenwood Village, CO
07.2015 - 04.2017
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
Education
Bachelor of Science - Computer And Information Systems
Brandman University
Irvine, CA06-2013
Skills
- Network Solutions: Forinet, SonicWALL, Cisco, HPE Enterprise, Ubiquity Unifi, Checkpoint
- Microsoft 365 Suite
- Microsoft Azure
- MSP specific toolsets such as RMM, PSA and Remote Access
- Virtualization: Hyper-V, VMWare, Proxmox
- Server Applications: Exchange Server 2010-2022, IIS, Citrix, Active Directory, SQL
- Operating Systems: Windows Server 2012-2022, Windows Desktop 7-11, Debian Linux, MacOS
Certification
- Fortinet Certified Professional: Network Security, Fortinet, Nov 2024
- Certified Azure Administrator (AZ-104), Microsoft, May 2022
- MCSA: Office 365, Microsoft, May 2022
- SonicWALL CSSA, SonicWALL, Jan 2018
- MCSE: Windows Server 2012R2, Microsoft, Jul 2016
Timeline
Senior Solutions Architect
PCG Systems
01.2020 - Current
Senior Consultant
Stratagem CPA
04.2019 - 12.2019
Implementation Consultant
Greystone Technology
11.2017 - 04.2019
Field Services Engineer
Nexustek
07.2015 - 04.2017
Bachelor of Science - Computer And Information Systems
Brandman University