WILL OLIVAS

Results-oriented Customer Service professional with a strong background in Account Management. Demonstrated success in providing exceptional customer service and leading successful projects. Skilled at identifying and resolving complex problems, driving growth, and cultivating strong client relationships. Known for persistence, drive, and adaptability, with a passion for taking on new challenges. Excellent verbal and written communication skills, with the ability to collaborate effectively both independently and within teams. Committed to supporting organizational goals while continuously advancing personal and professional development. Diligent Customer/Client Support Account Coordinator with a solid track record of managing client relationships and coordinating account activities. Proven ability to foster client satisfaction and contribute to team goals. Highly skilled in streamlining processes and improving communication through effective problem-solving and organizational abilities.

• Client Relations, Skilled in building and maintaining strong relationships with clients, ensuring high satisfaction and long-term loyalty.
• Customer Service, Extensive experience providing exceptional service, resolving issues, and enhancing customer experience.
• Interpersonal Skills, Collaborating effectively with others, managing diverse viewpoints, and building strong relationships during times of change.
• Critical Thinking, Proven ability to analyze complex situations, identify issues, and implement effective solutions.
• Adaptability, Ability to adjust and respond effectively to changing circumstances, new situations, or challenges, often requiring flexibility in thought and behavior.
• Problem-Solving Skills, Identifying issues, analyzing options, and finding creative solutions to challenges arising from change.

Insurance Institute of America