Will Raines
Bryan
Summary
Dynamic leader with a proven track record at Pink's Window Services, excelling in project management and employee training. Enhanced client satisfaction through innovative service initiatives and developed high-performing teams. Skilled in total quality management and customer service, driving operational excellence and fostering a culture of continuous improvement.
Overview
3
3
years of professional experience
Work History
General Manager
Pink's Window Services
College Station
05.2025 - Current
- Managed staff schedules and coordinated team assignments effectively.
- Directed daily operations and established efficient workflow processes.
- Oversaw customer service initiatives and enhanced client satisfaction efforts.
- Implemented training programs to develop employee skills and knowledge.
Manager
Carport Coffee
College Station
01.2024 - 05.2025
- Trained and mentored new baristas on customer service and beverage preparation.
- Crafted high-quality espresso beverages using professional equipment.
- Maintained cleanliness and organization of workstations throughout shifts.
- Engaged customers with friendly service and product recommendations.
Program Director
Frontier Camp
Grapeland
05.2023 - 08.2024
- Managed staff training and development for effective program delivery.
- Coordinated logistics for camp events, including transportation and materials.
- Led team meetings to align on goals and share best practices in programming.
- Created and implemented new policies and procedures for the program.
- Developed and implemented program schedules for youth and adult activities.
Education
Bachelor of Science - Agricultural Economics
Texas A&M University
College Station05-2025
High School Diploma -
Slocum ISD
Slocum05-2021
Dual Credit -
Trinity Valley
Palestine05-2021
Skills
- Barista
- Videographer
- Photographer
- Project management
- Employee training
- Customer service
- Marketing
- Leadership
- Total quality management
Awards
- Valedictorian, Slocum ISD
- Eagle Scout
Social Media - Instagram
- @will.rns
Websites
Accomplishments
Valedictorian
Timeline
General Manager
Pink's Window Services
05.2025 - Current
Manager
Carport Coffee
01.2024 - 05.2025
Program Director
Frontier Camp
05.2023 - 08.2024
Bachelor of Science - Agricultural Economics
Texas A&M University
High School Diploma -
Slocum ISD
Dual Credit -
Trinity Valley