Will Rowles
Business Development Representative
Cincinnati,OH
Summary
Experience Business Development Representative offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.
Overview
5
5
years of professional experience
Work History
Caregiver
N/A
06.2023 - 05.2024
- Prepared nutritious meals according to dietary restrictions, supporting overall health through balanced nutrition.
- Assisted with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Managed appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Senior Business Development Representative
Greenlight Guru
02.2023 - 06.2023
- Streamlined internal processes for managing customer data using CRM systems resulting in improved tracking of leads throughout different stages of the sales funnel.
- Improved sales processes for better lead generation, qualification, and conversion rates.
- Achieved revenue targets consistently by establishing a strong pipeline of high-quality leads through effective prospecting techniques.
- Mentored junior team members on best practices for successful business development strategies and techniques.
Business Development Representative
Cisco
11.2021 - 02.2023
- Proficient in account-based prospecting, was the lead rep from business development team on an account-based project in Q1 where I accomplished an 11% success rate (team avg. was roughly 6%)
- Held weekly "discovery calls" with VP/ C level prospects in consultative style
- Competent in sales/meeting tools such as Webex, SalesLoft, ZoomInfo, and Hubspot to handle current portfolio and prospective leads
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers
- Generated 350k in warm pipeline since Jan 2022
- Responsible for booking and qualifying sales leads with national and state organizations through research, cold email sequences, cold-calling, and Linkedin messaging
- Received Hubspot certification in Hubspot sales software and, participated in official training from Kevin "KD" Dorsey
- Built and managed valuable sales pipline to maintain high volume of daily activity, often sending hundreds of emails and making 40+ calls a day
Product Analyst
Luma Financial Technologies
07.2020 - 08.2021
- Created structured product performance reports and uploaded to platform
- Worked with development team to define and implement customer change requests to enhance product functionality
- Completed ad hoc data updates, and financial product data entry
- Completed daily product Quality control to ensure performance report accuracy
- Uploaded real time financial data daily to all performance reports via Bloomberg terminal
- Implemented updated performance report procedures to rectify issues in data collection and analysis
Customer Relationship Consultant
U.S. Bank
12.2019 - 06.2020
- Expanded customer relationships by maintaining a regular follow-up process and building rapport with each customer
- Worked closely with management to strategize sales techniques to increase branch production and customer service
- Maximized on sales behaviors to increase individual consumer, business, and lending goals
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
- Answered product and service questions, suggesting other offerings to attract potential customers
Loan Specialist
Lendkey Technologies
06.2019 - 12.2019
- Handle 50+ customer interactions per day, giving detailed personalized, friendly, and polite service to ensure customer retention and satisfaction
- Retain knowledge regarding all company products and services to be able to answer customer questions quickly and efficiently
- Collate source data such as customer names, addresses, phone numbers, credit card information and enter it into various customer service software
- Explained very technical financial information to applicants in easy to understand language
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans
- Observed regulatory, compliance and security policies and procedures to keep data as safe as possible from breaches
Education
Bachelor of Arts and - Economics
University of Cincinnati, Carl H. Lindner College of Business
Cincinnati, OHSkills
ADDITIONAL SKILLS AND ABILITIES
Proficient in Hubspot, Salesloft, Salesforce, Zoominfo, Webex, Outreach
Proficient in MS Word, PowerPoint, and Excel
Exposure to statistical computing and graphics using R to complete quantitative empirical research and analysis
Experience using Bloomberg terminal
Affiliations
Lindner Student Association Member August 2017 – May 2019
Develop leadership skills through meeting and interacting with likeminded business students, UC faculty, and employers
Timeline
Caregiver
N/A
06.2023 - 05.2024
Senior Business Development Representative
Greenlight Guru
02.2023 - 06.2023
Business Development Representative
Cisco
11.2021 - 02.2023
Product Analyst
Luma Financial Technologies
07.2020 - 08.2021
Customer Relationship Consultant
U.S. Bank
12.2019 - 06.2020
Loan Specialist
Lendkey Technologies
06.2019 - 12.2019
Bachelor of Arts and - Economics
University of Cincinnati, Carl H. Lindner College of Business