Will Stephenson
Wingate,NC
Summary
Customer Service Professional with over three years of experience committed to delivering exceptional customer experiences. Proven track record of creating welcoming environments and effectively resolving issues, leading to increased customer satisfaction. Core competencies include problem-solving, communication, and relationship building. Aiming to leverage skills in a dynamic organization to further enhance customer engagement.
Overview
3
3
years of professional experience
Work History
Service Valet
Hendrick Bmw
Charlotte, NC
03.2024 - Current
- Responded promptly to any requests from guests or management staff.
- Exhibited an upbeat demeanor when engaging with clients and team members.
- Welcomed customers warmly, ensuring a positive first impression.
- Executed urgent responsibilities in dynamic settings with consistent speed and precision.
Loader
Lowes Home Improvment
Monroe, NC
04.2022 - Current
- Checked load-related documentation to promote completeness and accuracy.
- Provided excellent customer service by loading items into customer vehicles.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
Car Detailer
Metrotech Automotive Group
Indian Trail, NC
09.2021 - 02.2022
- Washed wide range of vehicles each day.
- Inspected vehicle to verify pristine appearance for customer.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
- Ordered and restocked supplies to keep workplace operating smoothly.
Education
High School Diploma -
Forest Hills High School
Marshville, NC06.2021
Skills
- Dedicated Work Ethic
- Machinery operations
- Strong communication skills
- Visual inspection
- Cargo securing
- Problem-solving capacity
- Multitasking and organization
- Effective Team Collaboration
Timeline
Service Valet
Hendrick Bmw
03.2024 - Current
Loader
Lowes Home Improvment
04.2022 - Current
Car Detailer
Metrotech Automotive Group
09.2021 - 02.2022
High School Diploma -
Forest Hills High School
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