Will Stuart
Raleigh,NC
Summary
Skilled Service Plumber with background in residential and commercial plumbing. Strengths include knowledge of local codes, ability to diagnose and resolve complex plumbing issues, and superb customer service skills. Have consistently provided reliable solutions, ensuring customer satisfaction and repeat business.
Overview
28
28
years of professional experience
Work History
Service Plumber
Streamline Services
Raleigh, North Carolina
07.2021 - Current
- Installed and repaired plumbing systems in residential and commercial settings.
- Diagnosed plumbing issues utilizing advanced tools and techniques.
- Responded promptly to urgent service calls for plumbing emergencies.
- Conducted routine inspections to identify potential plumbing problems.
- Trained junior plumbers on safety protocols and best practices.
- Maintained compliance with safety regulations and industry standards.
- Performed preventative maintenance and repairs on various plumbing fixtures.
- Explained repair procedures to clients in clear terms.
- Installed, repaired, and replaced faucets, tub/shower valves, toilets, fixture stops, disposals, sinks, hose bibbs, and other fixtures.
- Responded to emergency service calls regarding plumbing issues.
- Repaired and replaced gas lines that were leaking or malfunctioning.
- Well pump troubleshooting, replacement, and repair.
- Water softener, carbon/sediment filters, iron removal, and acid neutralizer.
- Replaced, troubleshot, and repaired tankless and tanked gas/electric water heaters.
- Drain cleaning, jetting, and sewer scope inspections with locates.
- Whole house water re-pipes, yard line installations, and water/drain line spot repairs.
Journeyman Plumber
TLC Plumbing & Utility
Albuquerque, NM
05.2013 - 05.2021
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Installed and repaired natural gas lines with threaded pipe and/or mega-press fittings.
- Leak Repairs: slab/yard/wall (sewer and water), irrigation, natural gas and faucets (cartridge, stem, seats/spring replacements).
- Installed and repaired hot and cold water lines with copper, pex, PVC, CPVC, galvanized, and brass piping, fittings, and adapters.
- Operated drain cleaning equipment for mainlines, kitchen sink, lav sink, and washer line drains through cleanouts, toilet flanges, roof tops, etc.
- Used camera equipment to scope sewer lines.
- Installed Kinetico Water softeners and reverse osmosis drinking systems.
- Performed emergency on-call work hours during evening, weekends and some holidays.
- Installed and replaced tank & tankless water heaters, expansion tanks, recirculating pumps, check valves, shut off valves, gas drip leg assemblies, mixing valves, drain pipes, and water supply lines.
- Efficiently installed toilets, faucets (tub/shower, kitchen, lavatory, utility), washer boxes, sinks, pop-up stoppers, bidets, dishwashers, gas ranges, hose bibbs, yard hydrants, disposals, angle stops, pressure reducing valves, and curb stops.
- Followed relevant codes, regulations and safety techniques.
- Organized jobs from start to finish by delegating daily job duties and assessing completed tasks.
- Adhered to all safety procedures to effectively reduce risk of injury.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Responded quickly to emergency situations and calls.
- Used soldering and welding equipment to assemble copper pipe.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Inside Pump Sales & Service
Alpha Southwest Inc.
Albuquerque, NM
09.2009 - 04.2013
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Calculated total pump costs for service delivery including production, delivery and installation to provide customer with accurate quote.
- Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
- Contacted new and existing customers to discuss product and service solutions.
- Investigated sales and service issues to provide effective resolutions.
Laborer
Self Employed
Albuquerque, NM
05.2006 - 08.2008
- Demolition of existing fixtures, walls, flooring, etc. for the purpose of remodeling homes to sell/flip.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Leveled earth around completed work to provide proper drainage, protect underground piping and ready ground for planned landscaping.
- Dug ditches and trenches at target locations and backfilled excavations.
- Mixed, poured and spread concrete, asphalt and other materials with high accuracy to meet project requirements.
- Installation of hard wood flooring, cabinets, shelving, plumbing, countertop, and sheetrocking.
Distribution Crew Leader
ENSTAR Natural Gas Company
Anchorage, AK
03.1997 - 03.2006
- Installation of natural gas 2", 3", 4" 6" & 8" High density Polythene main gas lines and 1/2" 3/4" & 1" service lines with butt fusion and electrofusion.
- Natural Gas Line Locater.
- Maintenance and repair of leaking/damaged natural gas lines.
- Managed multiple employees in various job tasks throughout all phases of project completion.
- Inspected cleanliness, organization and safety of job sites after every shift.
- Mentored all newly hired helpers to prepare each for job roles.
- Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
Education
Plumbing Certificate - Plumbing Technology
University of Central New Mexico
Albuquerque, NM04.2013
High School Diploma -
Perryville High School
Perryville, AR05.1989
Skills
- Drainage repair
- Commercial driver's license
- Drain Cleaner/Line Locater with camera
- Air and water piping systems
- Quality assurance
- Drainage systems repair
- Basic math aptitude
- Custom plumbing systems specialist
- IAPMO/ANSI codes knowledge
- Gas line handling
- Pressure regulation
- Drain cleaning proficiency
- Video camera inspection usage
- Water filtration systems
- Water heater repair
- Water softener servicing
Timeline
Service Plumber
Streamline Services
07.2021 - Current
Journeyman Plumber
TLC Plumbing & Utility
05.2013 - 05.2021
Inside Pump Sales & Service
Alpha Southwest Inc.
09.2009 - 04.2013
Laborer
Self Employed
05.2006 - 08.2008
Distribution Crew Leader
ENSTAR Natural Gas Company
03.1997 - 03.2006
Plumbing Certificate - Plumbing Technology
University of Central New Mexico
High School Diploma -
Perryville High School
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