WILL TWOMBLY
Columbus
Summary
Seeking an opportunity where I can leverage my education in criminal justice, my experience in serving others and passion for public safety.
Overview
5
5
years of professional experience
Work History
Family Case Manager
National Youth Advocate Program
Columbus, OH
10.2025 - Current
- Collaborate with community agencies to coordinate resources and services for families in crisis.
- Monitor case progress, ensuring compliance with regulations and advocating for family welfare.
- Conduct home inspections and visitation to Assess/assure child safety via monthly or biweekly monitoring.
- Make needed referrals to connect families with resources.
- Attend court as needed in order to testify and provide necessary documentation.
Delivery Driver/Dispatcher
Amazon
Columbus, OH
06.2025 - 10.2025
- Delivered packages efficiently, ensuring timely arrival at customer locations.
- Operated delivery vehicle safely, adhering to all traffic regulations and company policies.
- Utilized handheld devices to track deliveries and confirm package statuses in real-time.
- Communicated with drivers to assist them with their routes.
Case Manager
Alvis House
Columbus, Ohio
02.2024 - 05.2025
- Maintain a caseload of 25-35 clients
- Coordinate with parole officers on client supervision
- ORAS certified
- Work with fellow team members in a case management setting
- Create and manage case plans with various other counseling services
- Provide clients with resources in housing and referrals for programming
- Prioritize the day-to-day needs of the client
- Responsible for completing casework in a timely manner
- Complete home inspections, drug test screenings, and in-house room inspections
Produce Clerk
Meijer
Fairborn, Ohio
08.2021 - 07.2023
- Provided customer service by assisting in locating store items
- Handled customer concerns
- Accountable for the sales floor being safe for customers
- Managed department inventory
Education
Bachelor’s Degree - Liberal Arts Crime and Justice Studies
Wright State University
Dayton, Ohio05-2023
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Active listening
- Conflict resolution
- Care coordination
PROFESSIONAL SUMMARY
- Customer service
- Responsible
- Caring
- Work independently
- Public safety
- Adaptability
- Customer relations
- Knowledge of criminal behavior
- Collaborate with others
Timeline
Family Case Manager
National Youth Advocate Program
10.2025 - Current
Delivery Driver/Dispatcher
Amazon
06.2025 - 10.2025
Case Manager
Alvis House
02.2024 - 05.2025
Produce Clerk
Meijer
08.2021 - 07.2023
Bachelor’s Degree - Liberal Arts Crime and Justice Studies
Wright State University