Will Wallis
Orlando,FL
Summary
Dynamic and dedicated professional with extensive experience in customer service at Target and Gg's Waterfront Bar And Grill. Proven ability to enhance customer engagement and resolve issues effectively. Skilled in time management and quality control, consistently delivering exceptional service while maintaining high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
General Merchandise Associate
Target
Aventura, FL
05.2024 - Current
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
Food Runner
Gg's Waterfront Bar And Grill
Hollywood, FL
03.2023 - 08.2023
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
Groundskeeper
First Presbyterian Church Of Hollywood
Hollywood, FL
06.2022 - 08.2023
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
Cashier/Store Closer
Mr. M's Sandwich Shops
Hollywood, FL
05.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Completed on-time deliveries by choosing best and most efficient routes.
Server Assistant
TikiTiki
Hollywood, FL
11.2020 - 07.2021
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
Associate of Arts - Economics
Valencia College
Orlando, FL08-2025
High School Diploma -
Chaminade Madonna College Prepatory
Hollywood, FL05-2023
Skills
- Customer engagement
- Workplace safety
- Teamwork
- Quick learner
- Problem-solving
- Customer service
- Time management
- Organizational skills
- Stocking
- Safety procedures
- Cleaning and sanitizing
- Quality control
Timeline
General Merchandise Associate
Target
05.2024 - Current
Food Runner
Gg's Waterfront Bar And Grill
03.2023 - 08.2023
Groundskeeper
First Presbyterian Church Of Hollywood
06.2022 - 08.2023
Cashier/Store Closer
Mr. M's Sandwich Shops
05.2022 - 03.2023
Server Assistant
TikiTiki
11.2020 - 07.2021
Associate of Arts - Economics
Valencia College
High School Diploma -
Chaminade Madonna College Prepatory