Willa Francis
Chick-fil-A
Tampa,FL
3
Languages
1
year of professional experience
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Work History
Team Member
1 Year 5 Months- Demonstrated reliability, punctuality, and strong work ethic while balancing coursework
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Adapted quickly to changing tasks and priorities in a fast-paced environment.
- Learned all required tasks quickly to maximize performance.
- Maintained cleanliness and organization of workstations to promote a safe environment.
- Collaborated with team members to optimize workflow during peak hours.
- Operated point-of-sale system accurately, processing transactions efficiently.
- Increased sales through effective product placements and persuasive communication skills.
- Reduced wait times for customers by implementing more efficient checkout process.
- Achieved a high level of customer service with thorough product knowledge and attentive assistance.
Education
International Baccalaureate Diploma - AP Coursework
Bachelor of Science - Health Sciences
Skills
Customer service
Teamwork and collaboration
Effective communication
Organizational skills
Time management
Multitasking Abilities
Flexible and adaptable
Problem-solving
Decision-making
Analytical thinking
Active listening
Interpersonal skills
Reliable and punctual
Positive attitude
Team productivity
Product knowledge
Customer engagement
LANGUAGES
English: Fluent
Spanish: Intermediate
French: Basic
Timeline
Team Member
Chick-fil-A
03.2025 - CurrentRead More
Stanton College Preparatory School
International Baccalaureate Diploma from AP Coursework
Read More
University of South Florida
Bachelor of Science from Health Sciences
Read More