WILLA HARSHMAN
Tucson,Arizona
Summary
Certified Nursing Assistant with strong communication, teamwork, and patient support skills developed through CNA training, volunteer work, and experience in fast-paced environments. BLS certified and committed to providing compassionate, safe, and reliable patient care while pursuing a Bachelor of Science in Medicine at the University of Arizona.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Certified Nursing Assistant
Handmaker Jewish Services For Aging
08.2026 - Current
- Monitored vital signs and reported changes promptly to nursing staff for timely care adjustments.
- Assisted residents with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Supported safe transfers, repositioning, and ambulation using proper body mechanics and assistive devices.
- Documented resident observations, intake, output, and care activities accurately in daily records.
Host
Caruso’s Italian
11.2025 - Current
- Managed customer service interactions in high-volume environment while maintaining high-quality standards.
- Scheduled seating and relayed key updates to team members to maintain orderly, timely service.
- Coordinated reservation requests via phone and streamlined takeout order handling for timely fulfillment.
- Maintain organization and professionalism during busy shifts
Retail Associate
Bark If You’re Dirty
03.2025 - 07.2025
- Ensured cleanliness and organization of facility to enhance customer experience
- Oversaw laundry operations in facility and sanitation tasks efficiently
- Supported customers and processed transactions to facilitate smooth shopping experience
- Managed laundry and sanitation tasks efficiently
Bakery Team Member
Beg Bakery and Creamery
04.2024 - 09.2024
- Collaborated with team members to complete tasks under tight deadlines
- Maintained food safety and sanitation standards
- Coordinated order organization and preparation for on-time delivery
- Supported baking processes by measuring ingredients and mixing dough
Team Member
Chispa’s Fast and Fresh
11.2021 - 03.2024
- Managed responsibilities in fast-paced setting to ensure smooth operations
- Delivered friendly, efficient customer service to enhance customer experience
- Worked collaboratively with team members to maintain quality and efficiency
- Collaborated with team members to uphold quality standards and operational efficiency
Education
Bachelor of Science - Medicine
University of Arizona
05.2029
High School Diploma - undefined
Saguaro High School
05.2025
Certified Nursing Assistant - Nursing
Academy On Demand
Tucson, AZ05.2026
Skills
- Vital Signs
- Patient Care Support
- Patient Comfort & Support
- Client relations
- Patient advocacy
- Reliability in Care
- Time Management
- Multitasking
- High-pressure environments
- Facility sanitation
- Dependability
- Customer Service
Certification
Certified Nursing Assistant (CNA) — Academy on Demand || Certified May 2026, Basic Life Support (BLS) Certification — American Red Cross || Valid April 2026 – July 2028
CLINICAL & VOLUNTEER EXPERIENCE
- CNA Clinical Training — Academy on Demand
- Assisted patients/residents with activities of daily living (ADLs)
- Practiced infection prevention and patient safety procedures
- Obtained and recorded vital signs
- Worked alongside nurses and healthcare staff during clinical training
- Provided compassionate and respectful patient care
Timeline
Certified Nursing Assistant
Handmaker Jewish Services For Aging
08.2026 - Current
Host
Caruso’s Italian
11.2025 - Current
Retail Associate
Bark If You’re Dirty
03.2025 - 07.2025
Bakery Team Member
Beg Bakery and Creamery
04.2024 - 09.2024
Team Member
Chispa’s Fast and Fresh
11.2021 - 03.2024
High School Diploma - undefined
Saguaro High School
Bachelor of Science - Medicine
University of Arizona
Certified Nursing Assistant - Nursing
Academy On Demand