Summary
Overview
Work History
Education
Skills
Timeline
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Willaim Staples

Saint Paul,MN

Summary

Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 75 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level plumber position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Online Fulfillment Coordinator

Fleet Farm
04.2023 - Current
  • Improved order processing efficiency by streamlining the fulfillment process and implementing time-saving strategies.
  • Managed inventory levels for optimal stock availability, reducing backorders and ensuring timely product delivery.
  • Coordinated with sales and customer service teams to address any order discrepancies or issues promptly, resulting in improved customer satisfaction.
  • Developed strong relationships with vendors and suppliers, negotiating better pricing and delivery terms for the company.
  • Conducted regular audits of inventory levels to maintain accuracy and minimize discrepancies between physical stock and database records.
  • Trained new employees on fulfillment processes and procedures, fostering a knowledgeable workforce prepared to meet company goals.
  • Oversaw a team of dedicated staff members who consistently met deadlines despite fluctuating workloads.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.

Customer Service Representative

Fleet Farm
02.2022 - 12.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

High School Diploma -

Saint Anne's Academy
White Bear Lake, MN
06.2022

Skills

  • Logistics Planning
  • Shipping coordination
  • Warehouse Operations
  • Warehouse Safety
  • Customer Service
  • Equipment Operation
  • Staff Scheduling
  • Inventory Maintenance
  • Willing to Learn
  • Punctual and Reliable
  • Friendly and Courteous
  • Heavy Lifting

Timeline

Online Fulfillment Coordinator

Fleet Farm
04.2023 - Current

Customer Service Representative

Fleet Farm
02.2022 - 12.2022

High School Diploma -

Saint Anne's Academy

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Willaim Staples