Willard Crousser
Hendersonville,TN
Summary
Motivated problem-solver with ability to diagnose alarm and CCTV issues and provide proper maintenance. Awarded the company-wide "Rookie of the Year" Alarm Technician from Wal-Mart corporation for exceeding company goals/ metrics. Strong management history including effective communication, forecasting, results planning and reports management.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Alarm Technician
Wal-Mart Security Services
Nashville , TN
05.2018 - Current
- Fire/Burglar alarm inspections
- Compliance inspections
- CCTV IP/Analog installation and maintenance
- Training personnel on usage of equipment
- Inventory control of equipment and parts
- Ordering and billing of parts
- Programming alarm panels
Asset Protection Manager (Overseeing 4 Stores)
Wal-Mart Inc.
Nashville, TN
03.2007 - 05.2018
- Duties include hiring, training, and managing Asset Protection Associates
- Manage and maintain all CCTV equipment
- Manage safety for employees and customers throughout the stores and ensure all safety and loss prevention protocols are met
- Train employees on awareness of safety as well as minimizing loss
- Contribute to bottom line gross margin improvements
- Responsible for extensive information gathering and reporting techniques
- Weekly and quarterly firearm audits
Asset Protection Associate
Wal-Mart Inc.
White House , TN
08.1994 - 03.2007
- Duties include minimizing asset losses by utilizing surveillance equipment and observation tactics
- Observing for internal and external store theft in progress while exercising knowledge in observation and apprehensive techniques
- Monitor and maintain high-tech CCTV surveillance equipment
- Rapidly promoted to become District Trainer to oversee the development of five loss prevention teams
Education
Florida Technical College
Orlando, FLValencia Community College
Orlando, FLBoone High School
Orlando, FLSkills
- Advanced troubleshooting
- Access Control Systems
- Electrical component integration
- Functionality Testing
- Regulations enforcements
- Remote Diagnostics
- Technical Troubleshooting
- Policy Implementation
- Staff Development
- Operations Management
Certification
- Wicklander-Zulawski Certification
- Computer A+ and Network+
- Tennessee Private Security
- OSHA 10
Timeline
Alarm Technician
Wal-Mart Security Services
05.2018 - Current
Asset Protection Manager (Overseeing 4 Stores)
Wal-Mart Inc.
03.2007 - 05.2018
Asset Protection Associate
Wal-Mart Inc.
08.1994 - 03.2007
- Wicklander-Zulawski Certification
- Computer A+ and Network+
- Tennessee Private Security
- OSHA 10
Florida Technical College
Valencia Community College
Boone High School
Similar Profiles
Jasper BucklesJasper Buckles
Loss Prevention Supervisor at Wal-Mart Distribution, Wal-MartLoss Prevention Supervisor at Wal-Mart Distribution, Wal-Mart
Brandon ThomasBrandon Thomas
Human Resources-Workflow Coordinato at Wal-Mart Global Business ServicesHuman Resources-Workflow Coordinato at Wal-Mart Global Business Services
Sulayman NdongSulayman Ndong
Stocking Associate at Wal-Mart SupercenterStocking Associate at Wal-Mart Supercenter