William A. Abshire
Lakeland
Summary
Detail-oriented worker who performs with great efficiency in high-pressure situations. Executed routine maintenance and repair work on submarines. Offering 5 years of military experience combined with superior work ethic and commitment to achieving team goals. Excellent interpersonal and time management skills. Developed robust leadership and sales management skills in fast-paced, results-oriented environment. Demonstrated ability to lead teams, drive sales, and enhance customer relationships. Seeking to transition into new field where these transferable skills can contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Field Service Technician
Xylem Inc.
05.2025 - Current
- Diagnosed and resolved equipment malfunctions to ensure optimal operational efficiency.
- Conducted routine maintenance on water and wastewater systems to minimize downtime.
- Collaborated with engineering teams to implement system upgrades and enhancements.
- Trained junior technicians on field service best practices and safety protocols.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
- Fostered culture of continuous improvement among field service team, leading by example in seeking out and sharing knowledge on latest industry trends and techniques.
Assistant Manager
Circle K Gas Station
03.2023 - 05.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Handyman
Blue Hammer Handyman Services
01.2021 - 03.2023
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed available parts, tools and materials inventory to maintain prompt response capability.
- Reviewed blueprints and specifications to identify most effective ways to approach projects.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Demonstrated versatility by successfully tackling wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
Sales Representative Team Leader
Pet Supply United LLC
01.2022 - 01.2023
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Developed training programs for new hires, enhancing onboarding experience and sales proficiency.
- Led team of sales representatives to achieve quarterly targets and improve performance metrics.
Submarine Sonar Technician
United States Navy
10.2015 - 10.2020
- Updated documentation such as technical manuals and equipment maintenance records.
- Analyzed multiple data inputs across active and passive acoustic, Expendable Bathythermograph (XBT) and tactical oceanographic.
- Maintained COMSEC and INFOSEC in operations and actions to preserve operational integrity.
- Generated acoustic data media recordings and prepared media for shipment.
- Calculated maneuvers and provided commander with operational and situational reports along with depth, range and system statuses.
- Compiled data and generated graphs to interpret results and suggest key operational improvements.
- Conducted engineering and detailed experimental tests to collect design data and assist in research work.
- Implemented schematics, diagrams and written and verbal descriptions to effectively solve engineering project issues.
- Worked to retrofit equipment and upgrade software systems.
- Presented regular briefings to superior officers, delivering details on missions and classified tactical information.
Education
Associate of Arts - Computer Engineering
Polk State College
Winter Haven, FL12-2024
No Degree - Sonar Technician
Submarine Learning Center
Groton, CT12-2016
High School Diploma -
George W. Jenkins Senior High School
Lakeland, FL05-2015
Skills
- Problem-solving
- Positive attitude
- Preventive Maintenance
- Technical troubleshooting
- Troubleshooting and repair
- Field repairs
- Customer service
- Teamwork and coordination
- Mechanical aptitude
- Training and mentoring
- Valid Driver's license
- Installation and maintenance
Accomplishments
- Sonar Technician Submarines 2nd Class (E-5/STS2)
- Awarded three Navy/Marine Corps Achievement Medals.
Accomplishments
Timeline
Field Service Technician
Xylem Inc.
05.2025 - Current
Assistant Manager
Circle K Gas Station
03.2023 - 05.2025
Sales Representative Team Leader
Pet Supply United LLC
01.2022 - 01.2023
Handyman
Blue Hammer Handyman Services
01.2021 - 03.2023
Submarine Sonar Technician
United States Navy
10.2015 - 10.2020
No Degree - Sonar Technician
Submarine Learning Center
High School Diploma -
George W. Jenkins Senior High School
Associate of Arts - Computer Engineering
Polk State College