William Ahrend III
Burleson,TX
Summary
Skilled in crowd control and installation repair, I excel in environments requiring strong work ethic and exceptional customer service. At Auto Nation Ford, I enhanced customer satisfaction through effective problem-solving and technical expertise. My experience spans various roles, demonstrating adaptability and a commitment to excellence, with a focus on achieving positive outcomes and fostering client relationships.
Overview
1
1
year of professional experience
Work History
Bouncer
Rhinestone Saloon
05.2024 - Current
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Ejected unruly patrons from premises.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
Server
Eagles Point Bar and Grill
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Service Technician
Auto Nation Ford
07.2023 - 01.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Service Technian
Family Toyota Of Burleson
03.2023 - 07.2023
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
Service Technician
Meador Dodge
02.2023 - 06.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Education
Associate of Science - Automotive Technology
Hill College
Hillsboro, TX12.2024
Associate of Arts - Liberal Arts And General Studies
Hill College
Hillsboro, TX06.2020
High School Diploma -
Burleson Collegiate High School
Burleson, TX06.2020
Skills
- Crowd Control
- Physical Strength
- Patience and Tolerance
- Integrity and Honesty
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
Timeline
Bouncer
Rhinestone Saloon
05.2024 - Current
Server
Eagles Point Bar and Grill
08.2023 - Current
Service Technician
Auto Nation Ford
07.2023 - 01.2024
Service Technian
Family Toyota Of Burleson
03.2023 - 07.2023
Service Technician
Meador Dodge
02.2023 - 06.2023
Associate of Science - Automotive Technology
Hill College
Associate of Arts - Liberal Arts And General Studies
Hill College
High School Diploma -
Burleson Collegiate High School
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