WILLIAM ALEXANDER
Orlando
Summary
Detail-oriented professional with strong time management skills and a commitment to customer satisfaction. Proven ability to adapt quickly in high-pressure environments, contributing to team success and enhancing overall service quality.
Overview
3
3
years of professional experience
Work History
Line Cook/Barista
Craft and Common
Orlando, FL
04.2024 - 08.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to expedite orders during peak service hours.
- Assisted in inventory management by tracking ingredient usage and restocking supplies promptly.
- Adapted quickly to changing menu items and special requests from customers.
Assistant Manager
Hot Topic
Orlando, Fl
08.2023 - 02.2024
- Assisted in daily store operations, ensuring exceptional customer service and product availability.
- Executed visual merchandising strategies to enhance product visibility and drive sales.
- Supported inventory management processes, maintaining accurate stock levels and minimizing discrepancies.
- Trained new team members on store policies, procedures, and customer engagement techniques.
Barista
Starbucks
Palm Bay, FL
08.2021 - 04.2022
- Prepared high-quality espresso beverages according to standardized recipes.
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in inventory management by tracking stock levels and reporting shortages promptly.
Education
Associate of Arts - Music- Vocal Performance
University of Central Florida
Orlando, FL05-2028
Associate of Arts - Music
Valencia College
Orlando, FL12-2025
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
Timeline
Line Cook/Barista
Craft and Common
04.2024 - 08.2024
Assistant Manager
Hot Topic
08.2023 - 02.2024
Barista
Starbucks
08.2021 - 04.2022
Associate of Arts - Music- Vocal Performance
University of Central Florida
Associate of Arts - Music
Valencia College