Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

WILLIAM ALEXI CEREN

San Fernando,CA

Summary

Dynamic professional with extensive experience in hospitality, retail, and customer service. Skilled in engaging communication, relationship-building, and fostering positive experiences. Strong background in teamwork, organization, and program development, with a commitment to creating inclusive, safe, and enriching environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

AFTER-SCHOOL PROGRAM SUPERVISOR

LAUSD/BEYOND THE BELL
WOODLAND HILLS, CA
06.2024 - Current
  • Supervision and leadership - Oversee daily activities for students in elementary school, ensuring a safe, engaging, and enriching environment. As well as setting a good example for children and becoming a positive role model to enhance trust and partnership.
  • Program development - Planning and interacting with students to evaluate educational and creative activities to encourage social, physical, and intellectual growth, along with prioritizing safety.
  • Communication: Setting positive relationships with parents, school staff, coworkers, and community partners to enhance program positivity and create a welcoming environment.

HOUSEMAN

HILTON HOTEL AND RESORTS
WOODLAND HILLS, CA
12.2023 - 09.2024
  • Tasked with refilling storage room with supplies
  • Cleaning rooms and sanitizing the environment
  • Assist guest room attendants
  • Delivering requested items
  • Maintenance items needed
  • Auditing selected locations
  • Assist laundry room workers

CLOSING EXPERT/GUEST SERVICE ADVOCATE/ELECTRONICS

TARGET
MISSION HILLS, CA
06.2022 - 02.2024
  • Specialized in the electronics section as well and assisted any customers with questions and recommended products based on necessities.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained organized back storage room to support efficient restocking, back stocking, and inventory audits. As well with completing and stowing online pickup orders(OPUs).
  • Responsible for cashiering duties and front-of-house guest services.

Education

High School Diploma -

San Fernando Senior High
San Fernando, CA
06.2022

Skills

  • CPR/AED CERTIFIED
  • HOSPITALITY
  • ORGANIZATION
  • RELIABLE
  • TRANSLATOR
  • RELATIONSHIP BUILDING
  • ENGAGING
  • EFFECTIVE COMMUNICATION

Certification

CPR/AED

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

  • Joe Wences - Target General Manager - jwences007@gmail.com - (818)849-9357
  • Cristian Alvarez - Walmart Executive Videographer - cristianalvarez101011@gmail.com - (818)855-6077
  • Alexa Estrada - ESU Site Coordinator - alexaestra03@gmail.com - (747)248-8529

Timeline

AFTER-SCHOOL PROGRAM SUPERVISOR

LAUSD/BEYOND THE BELL
06.2024 - Current

HOUSEMAN

HILTON HOTEL AND RESORTS
12.2023 - 09.2024

CLOSING EXPERT/GUEST SERVICE ADVOCATE/ELECTRONICS

TARGET
06.2022 - 02.2024

High School Diploma -

San Fernando Senior High

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