Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Alisma

Katy,TX

Summary

Physically fit driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Amazon
02.2023 - 06.2024
  • Demonstrated adaptability by cross-training in multiple job functions within the warehouse
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
  • Continually improved order accuracy by refining pick-and-pack processes based on feedback from quality control checks.
  • Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
  • Reduced product damage rates through proper handling, storage, and packaging procedures.
  • Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.
  • Expedited order returns processing while minimizing losses through careful inspection, accurate documentation, and efficient processing procedures.
  • Loaded packages in delivery trucks to assist with physical delivery of products to customers.
  • Segregated and processed incoming stock and materials to prepare for storage or shipment.
  • Drove customer satisfaction by successfully completing all returns quickly.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.

Uber Partner

Uber, UberEats
03.2021 - 08.2024
  • Improved customer satisfaction by providing prompt and professional service as Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Consistently maintained positive reviews from passengers on Uber platform due to exceptional service quality.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor of Arts - Design And Visual Communications

American InterContinental University
Schaumburg, IL
04.2012

Skills

  • Independent
  • Teamwork and Collaboration
  • Post-Trip Inspections
  • Load securement knowledge
  • Team Leadership
  • Product Packaging
  • Hazardous Materials Handling
  • Safe Driving Practices
  • Clean Driving Record
  • Air Brake Operation
  • Route Planning Abilities
  • Blind Spot Awareness
  • Pre-Trip Inspections

Certification

  • 160 Driving Academy - CDL Training - 2024
  • CDL Class A Permit

Timeline

Fulfillment Associate

Amazon
02.2023 - 06.2024

Uber Partner

Uber, UberEats
03.2021 - 08.2024

Bachelor of Arts - Design And Visual Communications

American InterContinental University

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William Alisma