William Allen
Newark,DE
Summary
Positive and adaptable, with strong foundation in guiding and process efficiency. Possesses solid understanding of workflow optimization and problem-solving techniques, complemented by advanced communication and coordination skills. Able to drive meaningful improvements and ensure seamless operations.
Overview
2
2
years of professional experience
Work History
Process Guide
Amazon
Wilmington, DE
03.2022 - 08.2024
- Analyzed and reported figures affecting delivery estimate times.
- Strategized with a small team to meet critical pull times and satisfy the customer promise.
- Coached fellow associates in real time in order to limit defects in the building.
- Minimized package loss by interpreting data and delegating various tasks amongst the team respectively.
- Throughout my experience, I saved an estimated 100,000+ packages from arriving to customers late or becoming lost.
Education
Bachelor of Science - Organizational Leadership
University of Delaware
Newark, Delaware, DE05-2020
Skills
- Standard operating procedures
- Coaching and mentoring
- Collaborative mindset
- Innovation and creativity
- Proficient in Microsoft Office
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Process Guide
Amazon
03.2022 - 08.2024
Bachelor of Science - Organizational Leadership
University of Delaware