William Alvarenga
Jacksonville
Summary
I'm a dynamic leader with hands-on experience at Amazon, where I focused on improving operations and ensuring top-notch quality. I’m passionate about coaching and mentoring teams, creating a positive, collaborative atmosphere. I'm also skilled in inventory management and have a strong command of Microsoft tools, always looking for ways to improve processes and drive innovation. People recognize me for my attention to detail and my ability to set and achieve goals, consistently going above and beyond expectations.
Overview
9
9
years of professional experience
Work History
Process Guide
Amazon
03.2024 - Current
- Reduced error rates by implementing robust quality control measures within critical processes.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Performed regular audits to ensure compliance with established procedures and guidelines.
- Enhanced process efficiency by streamlining workflows and reducing bottlenecks.
- Accomplished multiple tasks within established timeframes.
- Maintained compliance with company safety policies and called violations to attention of management.
- Followed procedures at all times for personal and team safety.
- Operated pallet jacks & other heavy equipment to transport merchandise throughout facility.
- Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
Supervisor of Operations
AGEI LLC
08.2023 - 01.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
Supervisor
Jaguar Drywall
08.2019 - 08.2023
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Supervised team of 10 construction workers to maintain productivity and quality of work.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
Caster
Kohler Co.
08.2015 - 03.2019
- Recognized as one of the top 10 casters for Commodes production at Kohler
- Performed hands-on tasks across all stages of the production process
- Ensured top-quality standards were maintained throughout production
- Utilized Sonic gauges to accurately measure the thickness of commodes
Education
High School Diploma -
Southside Highschool
South Carolina06-2009
Skills
- Standard operating procedures
- Coaching and mentoring
- Collaborative mindset
- Innovation and creativity
- Attention to detail
- Goal oriented
- Decision-making
- Training and mentoring
- Conflict resolution
- Public speaking
- Inventory control
- Proficient In Microsoft
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Process Guide
Amazon
03.2024 - Current
Supervisor of Operations
AGEI LLC
08.2023 - 01.2024
Supervisor
Jaguar Drywall
08.2019 - 08.2023
Caster
Kohler Co.
08.2015 - 03.2019
High School Diploma -
Southside Highschool
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