William Arner
Mooresville,NC
Summary
Purpose-driven Maintenance Coordinator with a proven track record in completing quality work to maintain the grounds and facilities. Talented in keeping all systems running by replacing air conditioner filters. Accomplished in performing all manual labor with complete satisfaction and responding quickly to emergency maintenance requests to provide excellent service.
Overview
19
19
years of professional experience
Work History
Maintenance Coordinator
Highlights Healthcare
Mooresville, North Carolina
03.2025 - Current
- Implemented preventive maintenance protocols to enhance operational efficiency.
- Coordinated maintenance schedules to optimize facility readiness and ensure compliance.
- Monitored facility conditions and reported issues to management promptly.
- Maintained detailed records of maintenance activities and service requests to support operational effectiveness.
- Responded promptly to emergency repair requests from staff members.
- Developed strategies to streamline maintenance processes and enhance overall efficiency.
- Performed basic troubleshooting on malfunctioning systems or equipment to identify problems and develop solutions.
- Performed necessary repairs to restore equipment to operational status. and lighting work while being mindful of electrical wiring.
- Identified and mended faulty electrical structures to quickly bring power back online.
- Promptly responded to plumbing repair needs to avoid water-damaged property.
- Prepared and planned worksites to help jobs run smoothly.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated maintenance schedules to ensure facility readiness and compliance.
- Assisted in tracking inventory levels of maintenance supplies and tools.
- Ensured that safety regulations were followed at all times during maintenance operations.
- Performed preventive maintenance tasks and checked facilities and grounds for issues needing attention.
- Reviewed job orders regularly to ensure tasks were completed according to established standards.
- Determined strengths and weaknesses of team members and assigned tasks according to skill level.
- Trained staff members in the safe use and handling of equipment used in daily operations.
- Participated in team meetings focused on developing innovative approaches towards problem solving within the organization.
- Completed repairs and lighting work while being mindful of electrical wiring.
- Organized regular meetings with supervisors to discuss current issues related to maintenance activities.
- Monitored and maintained HVAC systems performing preventive services and routine tasks like replacing filters.
- Reported project progress, site problems and labor status to supervisors.
- Delegated work to staff, setting priorities and goals.
- Inspected completed work to assess quality and identify skill gaps.
- Trained and monitored employees to teach daily tasks and improve performance.
Independent Contractor
Self-employeed
Mooresville, North Carolina
04.2007 - 03.2025
- Managed diverse projects across multiple sectors to meet client needs.
- Developed effective communication strategies to enhance client relationships.
- Coordinated logistics and scheduling for various independent contracts.
- Provided expert consultation on operational improvements and best practices.
- Researched market trends to inform service offerings and project direction.
- Created comprehensive proposals outlining project scope and objectives.
- Collaborated with clients to define project goals and deliverables clearly.
- Maintained accurate records of contracts, communications, and project timelines.
- Managed quality control and maintained high level of customer satisfaction.
- Built successful partnerships with other businesses in related industries.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
- Maintained relationships with existing customers while seeking new ones.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Resolved customer inquiries promptly via phone or email communication channels.
- Estimated projects, procured materials and controlled costs to meet exact budget targets.
- Negotiated contracts with vendors for services and supplies.
- Managed daily operations of the business, including budgeting and financial reporting.
- Provided technical assistance to clients in using products or services.
- Brought in substantial word-of-mouth business based on quality of work and customer service skills.
- Identified opportunities for process improvement within the organization.
- Worked well with architects, clients and fellow contractors to achieve project visions.
- Analyzed customer feedback data to improve customer service processes.
- Managed shipping processes to guarantee prompt and accurate distribution of customer orders. of products or services to customers in a timely manner.
- Performed quality assurance testing on all products prior to release.
- Recognized customer needs promptly to enhance satisfaction and service quality. of customers promptly and efficiently.
- Set specific goals for projects to measure progress and evaluate end results.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
- Implemented strategies to take advantage of new opportunities.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
GED -
Berwick Area High School
Berwick, PA06-1980
Skills
- Hand and power tools
- Equipment inspection
- Asset management
- Plumbing repairs
- Electrical systems
- Preventative maintenance
- Facility repairs
- Scheduling coordination
- Maintaining facilities
- Maintenance planning
- Electrical work
- Work order management
- Facility maintenance
- Budgeting and cost control
- Plumbing
- Project coordination
- Goal setting
- Multitasking
- Staff mentoring
- Troubleshooting skills
- Attention to detail
- Maintenance scheduling
- Self motivation
- Analytical and critical thinking
- Worker training
- Task prioritization
- Strategic planning
- Dependable and consistent
- Billing and accounting support
- Equipment operation
- Schedule preparation
- Tools and equipment maintenance
- Scheduling proficiency
- Problem-solving abilities
- Coordinate work
- Inventory management
- Time management abilities
- Job site management
- Decision-making
- Mathematical calculations
- Mechanical aptitude
- Budget management
- Time management
- Teamwork and collaboration
- Professional demeanor
- Organizational skills
- Analytical thinking
Timeline
Maintenance Coordinator
Highlights Healthcare
03.2025 - Current
Independent Contractor
Self-employeed
04.2007 - 03.2025
GED -
Berwick Area High School