William A. Thompson
SECURITY,SUPERVISOR,ASSISTANT CONTRACTOR
BALTIMORE,MD
Summary
Experienced with inventory management, order fulfillment, and warehouse operations. Utilizes organizational skills and attention to detail to ensure timely and accurate deliveries. Knowledge of collaborative teamwork and adaptability to meet dynamic business needs.
Professional fulfillment specialist with proven track record in efficient inventory management and order processing. Strong focus on team collaboration and adaptability to changing needs. Reliable in achieving results through attention to detail, effective communication, and problem-solving skills.
Overview
39
39
years of professional experience
Work History
SSDI
Social Security Adminstration
Baltimore, MD
01.2019 - Current
- I've been on SSDI since 2019 and enrolled in Workforce, CCBC program!!! I've successfully received my training in LIfe Coaching and passed my Key Boarding class at Montgomery College!!! I started in customer service at ten assisting feeding the homeless with my family in our church!!! At the Father Horace McKenna Center in Washington DC growing up as a youngster. That was the start of me Soulfully enjoying serving the public. I've been Blessed to serve our Priest, at my church, work at the Federal Reserve, Passport Building, Arnold and Porter law firm, Southeast Community Hospital in the Emergency room, People's Drug store, Rite Aide Drug store, Safeway Grocery store, Clifton Terrace Public housing, Community Fares, and at Georgetown University Hospital. All in the field of security working as a SPO. and security officer and had GSA. armed training as well. I also worked on Capitol Hill having to take mandatory classes on how to answer phones deal with visitors and how to handle Emergency situations. How to put on the protective suits and masks to guard against different types of gases. Working with my superiors and Capitol Hill Police to make sure no packages, backpack or bags are left behind whether in bathroom's or stairwells. I worked at Borger Management at a property ast the only contact person for tenants, all repairs and deliveries and tenant and management meetings. I also was an assistant contractor making the medical facilities were properly cleaned in WV.
Custodial-Worker
Impeccable Cleaning
Baltimore, MD
01.2017 - Current
- My job is to always remember what site I'm at because my responsibilities vary at each site. My duties at the school are fun because it's challenging. The cafeteria has to be sanitized seven days a week, my supervisor checks all my on-site. Making the cafeteria have no food on the floors or on the tables. Make sure the trash cans are empty. Assisting in buffing, mopping floors, cleaning and stocking restrooms. Assisting in stocking, cleaning, organizing and taking inventory of stockrooms.
- Assisted in inventory management of cleaning supplies, reporting low stock levels promptly.
- Performed routine cleaning tasks in assigned areas, ensuring adherence to safety protocols.
- Operated cleaning equipment including floor scrubbers and vacuums to maintain cleanliness.
- Maintained high standards of sanitation in restrooms and public areas to enhance guest experience.
- Collaborated with team members to optimize daily cleaning schedules for efficiency.
- Trained new staff on proper cleaning techniques and equipment usage for enhanced performance.
- Implemented improved processes that reduced time spent on routine maintenance tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Fulfillment Associate
Amazon Fulfillment Center
Baltimore, MD
01.2016 - 02.2017
- My duties at Amazon as a Fulfillment Associate is to fill orders as fast as possible. Scanning the looking on the computer to make sure all the items on the computer are in hut. Registering all the items in the computer as quickly as possible. Finding the right size box for the order is essential. Setting up the box and taping the box as fast as possible. Placing the right stickers on the box and putting the order on the belt correctly is essential.
- Collaborated with team members to ensure timely order processing and shipment accuracy.
- Operated material handling equipment to efficiently move products within fulfillment center.
- Conducted quality checks on packaged items to maintain high standards of customer satisfaction.
Miller's Lawn, Janitoria
Dunbar, Wv
01.2009 - 01.2016
- My duties with the company was cutting grass, bushes, pulling weeds, planting flowers They taught me the methods collecting trash in Wv, sweeping, mopping and sanitizing exam rooms were done according to the manager's choice . Miller's is a business that my wife's grandfather's started over fifty years ago. Doing odd jobs for an affordable price, and doing what ever it takes to please the client . I rearranged, moved and delivered furniture and assisted in cleaning houses. I also would assist in shopping ,delivering groceries for the sick and elderly. I've have experience cleaning medical facilities, banks, truck stops, retail stores and offices in Wv.
Contractor's Assistant
MEDEXPRESS in Wv.
Wv
01.2015 - 12.2015
- My duties were to clean and stock restrooms, mop hallways and buff floors. Sanitizing the labs in two different locations of the state. Here are the Labs Diagnostic Immunology, Microbiology, Environmental Microbiology, Environmental Chemistry, Newborn Screening, Environmental Laboratory Certification, Threat Preparedness Response and Regulatory Compliance. I also shovel snow keep the property free of ice and safe for employees, and public. My job is to maintain
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Technician, Architect of the Capitol
U.S. HOUSE OF REPRESENTATIVES
Washington, DC
01.2003 - 01.2009
- My responsibilities with the Architect of the Capitol involved maintenance and housekeeping services for Members, staff and visitors. I was responsible for daily monitoring, recording reporting of daily equipment malfunctions and hazardous situations. We were taught in our classes to always be aware of our surroundings people, packages, suspicious behavior. I also worked hand-in-hand with U.S. Capitol Police, AOC. shop technicians, and staff. I've always strived to be proactive in finding quick and discreet solutions to various issues and problems that a rose daily. Providing excellent customer service to all Members and staff was vital to my functions within the office of the Architect of the Capitol.
Staff Assistant -Custodian
BORGER MANAGEMENT
Washington, DC
01.1988 - 01.2002
- While working at Borger Management my duties included answering phones, maintaining the upkeep of the property. Shoveling snow, cutting grass, bushes, washing windows, sweeping and mopping. Listening to tenant concerns and keeping management informed on what their concerns were. Punching out apartments for new tenants to move in. Maintaining the organization and inventory of the supply room. I also conducted daily visual inspections and surveillance of the companies property. I worked for the company on two different occasions.
Education
Life Coaching - Social Services
Community College Baltimore College
Baltimore, MD06-2025
Social Work
Montegomery Community college
Silver Spring, MD01-2006
Mechanical Engineering, Social Work
University of the District of Columbia
Washington, DC01-2001
SPO License - Criminal Justice
DC Armory SPO Training
Washington, DC06-1993
Security Officer-GSA Unarmed Training - Criminal Justice
Colorado Security
Washington DC01-1991
Business Administration
Prince George's Community College
Largo, MD01-1988
Skills
Computer training in computer basics and internet history strengthened technical readiness
Current knowledge of US Capitol campus policies, protocols, and procedures supported compliant work performance
Teamwork and collaboration contributed to smooth daily operations
Willingness to learn supported adaptation to new tasks and responsibilities
Attention to detail improved accuracy across assigned work
Inventory management supported organized stock control and workplace order
Team leadership contributed to effective coordination during assignments
Product packaging supported quality presentation and careful handling
HONORS
I've been honored on Capitol Hill for my work and professionalism. I've also received countless certificates for completion of training classes taught by OSHA instructors on Capitol Hill. The training, experience and the opportunity to learn how to use chemicals properly was an experience of a lifetime.
Timeline
SSDI
Social Security Adminstration
01.2019 - Current
Custodial-Worker
Impeccable Cleaning
01.2017 - Current
Fulfillment Associate
Amazon Fulfillment Center
01.2016 - 02.2017
Contractor's Assistant
MEDEXPRESS in Wv.
01.2015 - 12.2015
Miller's Lawn, Janitoria
01.2009 - 01.2016
Technician, Architect of the Capitol
U.S. HOUSE OF REPRESENTATIVES
01.2003 - 01.2009
Staff Assistant -Custodian
BORGER MANAGEMENT
01.1988 - 01.2002
Business Administration
Prince George's Community College
Social Work
Montegomery Community college
Life Coaching - Social Services
Community College Baltimore College
Mechanical Engineering, Social Work
University of the District of Columbia
SPO License - Criminal Justice
DC Armory SPO Training
Security Officer-GSA Unarmed Training - Criminal Justice
Colorado Security