William Babak
Moses Lake,WA
Summary
Knowledgeable Critical Environment Controls and Communications Technician with hands-on experience in controls systems, electrical troubleshooting, and repair of complex infrastructure equipment. Proven ability to diagnose and resolve issues across critical systems while supporting reliable operations. Currently pursuing a bachelor’s degree in software engineering to deepen expertise in communication between software platforms and field devices, bridging the gap between control systems and modern automation technologies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Critical Environment Technician II
Microsoft
Quincy, Washington
01.2024 - Current
- Performed advanced troubleshooting and diagnostics on critical electrical and mechanical systems, including UPS, STS, PDU, ATS, VFD, LVS, HRG systems, and associated HMIs.
- Maintained and serviced field devices such as Belimo actuators, temperature/humidity sensors, and level/flow instrumentation.
- Executed firmware updates on Schneider PM5500 power meters and Link150 Ethernet gateways to ensure system reliability and performance.
- Diagnosed and restored communication issues across BAS and EPMS systems, ensuring continuous monitoring and control functionality.
- Configured and programmed communication and control devices, including media converters, gateways, HMIs, PLCs, M4G, and BCMS monitoring boards.
- Performed calibration of sensors and actuators to maintain accuracy and compliance with operational standards.
- Utilized and supported critical monitoring systems, including Schneider EPMS/SCADA, Siemens BAS, and Eaton Foreseer platforms.
HVAC Comfort Consultant
American Residential Services LLC
Mountlake Terrace, Washington
09.2023 - 01.2024
- Managed multiple projects concurrently while maintaining a high level of organization, accuracy, and attention to detail.
- Built and maintained strong client relationships, contributing to increased repeat business and referral opportunities.
- Provided homeowners with clear, consultative guidance on energy-efficient solutions, highlighting long-term cost savings and enhanced home comfort.
Project Manager
Hardwood Perfections Flooring
Woodinville, Washington
04.2022 - 09.2022
- Planned, designed, and scheduled all phases of large-scale residential remodeling projects, ensuring efficient execution and adherence to project timelines.
- Consistently delivered high levels of customer satisfaction by proactively addressing client concerns and exceeding expectations throughout the project lifecycle.
- Managed end-to-end project operations, including client sales, workforce scheduling, and coordination of material procurement and delivery logistics.
Education
Bachelor of Science - Software Engineering
Colorado Technical University
Colorado Springs, CO07-2027
Skills
- System diagnostics
- Equipment maintenance
- Technical troubleshooting
- Sensor calibration
- Equipment Commissioning
- SCADA/EPMS/BAS/DESIGO
- RS485, Ethernet, Fiber
- Communications
Certification
- CPR / AED Certification
- NFPA70E Certification
- MEWP Operator Certification
Timeline
Critical Environment Technician II
Microsoft
01.2024 - Current
HVAC Comfort Consultant
American Residential Services LLC
09.2023 - 01.2024
Project Manager
Hardwood Perfections Flooring
04.2022 - 09.2022
Bachelor of Science - Software Engineering
Colorado Technical University