William Bailey
Stonebriar Country Club
Frisco,TX
4
years of professional experience
Detail-oriented customer service professional skilled in fostering positive experiences and managing diverse tasks in fast-paced settings. Eager to leverage strong interpersonal skills and commitment to continuous learning in a new role. Possesses solid understanding of customer service principles and effective communication strategies, ready to contribute to team success.
Work History
Outdoor Attendant
8 Months- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
Lifeguard
2 Months- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Lifeguard
5 Months- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Monitored safety of guests in and around swimming pool.
Referee
2 Months- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
Education
Bachelor of Arts - Political Science
- Corps of Cadets - Squadron 2
- Ross Volunteer Company Member
High School Diploma
- Honor Roll Freshman - Senior year
- Extracurricular Activities: Varsity Basketball, and Varsity Football
- GPA: 3.7 GPA
Skills
Customer service focus
Safety monitoring
Effective problem-solver
Strong communicator
Teamwork and cooperation
Collaborative mindset
Conflict resolution
Strong work ethic
Reliability and punctuality
Emergency response
Community Service & Volunteer Work
YMSL (Young Men's Service League), I am a 2nd year member with an organization known as YMSL (Young Men's Service League). In this group every member has a specific role in which they contribute to help run meetings and set up times for us to go help local charities. This group helps myself and other members build good leadership qualities, and gives us an understanding about how professional meetings are run. I have over 100 total service hours contributing to charities such as: Bedstart, Frisco Lovepacs, Frisco Food Pantry, and many more. I enjoy giving back to the community especially when I can see the people I am helping.
Timeline
Outdoor Attendant
Stonebriar Country Club
09.2023 - 05.2024Read More
Lifeguard
Life Time Fitness
09.2023 - 11.2023Read More
Lifeguard
Frisco Athletic Center
03.2023 - 08.2023Read More
Referee
Frisco Soccer Association
02.2020 - 04.2020Read More
Memorial High School
High School Diploma
Read More
Texas A&M University
Bachelor of Arts from Political Science
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