FLX Vintage Clothing
William Bean
Geneseo,NY
Summary
Highly proactive manager with 5 years of experience in team leadership in Food & Beverage industry. Background includes sales, management and customer service in fast-paced settings.
Overview
2
2
1
1
Erie Homes Basement (Sales Representative)
7
7
Produce Farmer
3
3
Mama Mia's Pizzeria Manager
2
2
Ted Collings Foreman
5
5
years of professional experience
Work History
Restaurant Manager
Mama Mia's Pizzeria
04.2022 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Reconciled cash and credit card transactions to maintain accurate records.
Head Barback
TC Hooligans
10.2024 - 01.2025
- Contributed to increased sales by suggesting upselling opportunities to bartenders based on customer selections.
- Assisted in the setup and breakdown of special events, ensuring a smooth and successful experience for all attendees.
- Implemented procedures for efficient glassware rotation, reducing breakage rates and increasing cleanliness standards.
- Ensured prompt assistance during busy times by anticipating bartender needs and proactively taking action where needed.
- Collaborated with bartenders to ensure timely drink preparation and delivery for optimal guest experience.
- Provided exceptional customer service by engaging with guests when appropriate, contributing to an enjoyable atmosphere at the establishment.
Sales Representative
Erie Homes Basement & Waterproofing
07.2024 - 09.2024
- $130,000 in sales within first month at the company
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Landscape Foreman
Ted Collins Tree and Landscape
05.2020 - 08.2022
- Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
- Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Developed lasting customer relationships and grew network over time.
- Enhanced overall project performance with strong attention to detail, resulting in fewer errors and rework during installation and maintenance tasks.
- Ensured high-quality workmanship by training crew members in proper techniques for planting, pruning, irrigation systems, and equipment use.
- Boosted client satisfaction through timely completion of landscape installations, maintenance, and repairs.
Education
BBA - Business Administration
Suny Geneseo
Geneseo, NY05.2024
Skills
- Staff management
- Customer engagement
- Inventory control and record keeping
- Team management
- Passion for customer satisfaction
- Organization and prioritization
- Complaint resolution
- Adaptable
- Supervisory skills
Timeline
Head Barback
TC Hooligans
10.2024 - 01.2025
Sales Representative
Erie Homes Basement & Waterproofing
07.2024 - 09.2024
Restaurant Manager
Mama Mia's Pizzeria
04.2022 - Current
Landscape Foreman
Ted Collins Tree and Landscape
05.2020 - 08.2022
BBA - Business Administration
Suny Geneseo
Additional Information
Coach of Geneseo Club Baseball team
Captain of Geneseo Club Basketball Team
Various Contracting Jobs for M&M Construction
Summer work in SUNY Geneseo IT Department
Grew up on produce farm and sold produce at Rochester Public Market
Helped run youth Basketball Camp and Directed Kids with drills
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