William Beattie
Eagle Pass
Summary
I started at GameStop in 2019, and over the years I have grown many skills. I have learned how to aid customers in the best way possible with what I can. I have a responsibility to keep supervision of a store and the people that are in it. I have learned how to both a follower and a leader for my team, by making sure they are taught proper procedure and metric goals.
Overview
2026
2026
years of professional experience
Work History
Volunteer
Regional Key Holder
GameStop
Eagle Pass, TX
10.2019 - Current
- Assisted in training new staff on operational procedures and customer service standards.
- Managed store inventory, ensuring accurate stock levels and timely replenishment.
- Opened and closed the store, maintaining security protocols during shifts.
- Provided exceptional customer service, resolving issues to enhance shopper satisfaction.
- Conducted regular audits of cash registers, ensuring accuracy in financial transactions.
- Collaborated with team members to achieve daily sales goals and improve performance metrics.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Education
Bachelor of Arts - English Education
Sul Ross State University
Eagle Pass, TX06-2027
Associate of Arts - English
Southwest Texas College
Eagle Pass, TX06-2023
High School Diploma -
Eagle Pass High School
Eagle Pass, TX06-2019
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
Accomplishments
In high school, I was in the Audio Video club, and produced many projects from short form to long form media. I was also the Commanding Officer in the JROTC program my senior year.
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
I love to read books, my favorite genre being science fiction or fantasy In my free time, I also love to learn how to speak different languages, the one I am currently working on is Japanese I love to consume Japanese media such as music, anime, movies and books By learning how to read and speak Japanese I hope to consume content that has not been translated to English yet
Timeline
Regional Key Holder
GameStop
10.2019 - Current
Volunteer
Bachelor of Arts - English Education
Sul Ross State University
Associate of Arts - English
Southwest Texas College
High School Diploma -
Eagle Pass High School