William Beattie
Eagle Pass
Summary
I started at GameStop in 2019, and over the years I have grown many skills. I have learned how to aid customers in the best way possible with what I can. I have a responsibility to keep supervision of a store and the people that are in it. I have learned how to both a follower and a leader for my team, by making sure they are taught proper procedure and metric goals.
Overview
2026
2026
years of professional experience
Work History
Volunteer
Regional Key Holder
GameStop
10.2019 - Current
- Assisted in training new staff on operational procedures and customer service standards.
- Managed store inventory, ensuring accurate stock levels and timely replenishment.
- Opened and closed the store, maintaining security protocols during shifts.
- Provided exceptional customer service, resolving issues to enhance shopper satisfaction.
- Conducted regular audits of cash registers, ensuring accuracy in financial transactions.
- Collaborated with team members to achieve daily sales goals and improve performance metrics.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Education
Bachelor of Arts - English Education
Sul Ross State University
Eagle Pass, TX06-2027
Associate of Arts - English
Southwest Texas College
Eagle Pass, TX06-2023
High School Diploma -
Eagle Pass High School
Eagle Pass, TX06-2019
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
Accomplishments
In high school, I was in the Audio Video club, and produced many projects from short form to long form media. I was also the Commanding Officer in the JROTC program my senior year.
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
I love to read books, my favorite genre being science fiction or fantasy In my free time, I also love to learn how to speak different languages, the one I am currently working on is Japanese I love to consume Japanese media such as music, anime, movies and books By learning how to read and speak Japanese I hope to consume content that has not been translated to English yet
Timeline
Regional Key Holder
GameStop
10.2019 - Current
Volunteer
Bachelor of Arts - English Education
Sul Ross State University
Associate of Arts - English
Southwest Texas College
High School Diploma -
Eagle Pass High School
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