William Bellonio - Sales Executive /Head of Operations - WCI Field Services

Summary

Professional sales executive with several years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.

Overview

14

years of professional experience

5

years of post-secondary education

1

Certification

Work History

Sales Executive /Head of Operations

WCI Field Services

Colts Neck

04.2012 - Current

Used cold calling and networking to sell products and services.
Collaborated with colleagues to develop effective sales strategies.
Prepared and delivered presentations on service offerings to clients.
Maintained accurate records of customer interactions and transactions.
Participated in training sessions to learn about products and services.
Engaged with customers to gather feedback on services provided.
Developed and implemented sales strategies to meet customer needs and increase revenue.
Cultivated relationships with existing customers to encourage repeat business.
Responded promptly to inquiries from potential customers about product features or pricing plans.
Negotiated contracts with clients on behalf of the company.
Identified new potential markets and developed plans for targeting them.
Implemented processes for cross-selling products or services based on customer needs.
Attended industry events to build relationships with key contacts in the field.
Monitored feedback from customers regarding product quality and suggested improvements accordingly.
Initiated contact with prospects via email campaigns or cold calls to generate leads.
Utilized CRM software to track leads and manage accounts throughout sales cycle.
Generated reports to summarize sales performance metrics and present findings to management team.
Created brochures and newsletters to promote products or services.
Resolved customer complaints in a timely manner while providing excellent customer service.
Enhanced product knowledge through continuous learning and professional development activities.
Provided detailed and accurate sales forecasts to senior management.
Collaborated with marketing teams to develop and implement promotional strategies and campaigns.
Ensured compliance with sales policies, practices, and legal requirements.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Supported team in managing customer accounts and maintaining relationships.
Conducted market research to identify potential sales opportunities.
Assisted clients with product inquiries and service explanations.
Sourced new sales opportunities through inbound lead follow-up.
Presented product demonstrations at trade shows, conferences, and other events.
Managed a portfolio of accounts to achieve long-term success.
Negotiated contracts and closed agreements to maximize profit.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Increased repeat business using great customer service, problem-solving and conflict resolution skills.
Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.

Education

Bachelor of Science - Corporate Communications

Southern Connecticut State University

New Haven, CT

09.1990 - 06.1995

Skills

Negotiation tactics
Sales presentations
Sales coaching
Deal structuring
Sales planning
Sales and market development
Executive presentations
Pipeline management
Account servicing
Decision-making
Upselling strategies

Marketing initiatives
Client development
Referral marketing
Contract negotiations
Objection handling
Strategic prospecting
Project management
Account management strategy
Sales funnel management
Business networking