Joao Pedro Werneck
Orlando,FL
Summary
Sales and Marketing Head with extensive experience in strategizing and executing impactful sales and marketing initiatives. Proven track record in enhancing brand visibility, boosting customer engagement, and driving revenue growth. Demonstrated success in acquiring high volumes of new users and fostering relationships with key stakeholders. Trilingual in Portuguese, Spanish, and English.
Overview
6
6
years of professional experience
Work History
Sales and Marketing Head
DWF Auto Group
Orlando, FL
01.2025 - Current
- Managed social media campaigns, fostering community interaction and brand loyalty.
- Created engaging content for digital platforms, enhancing customer outreach efforts.
- Conducted vehicle walkarounds to highlight key selling points.
- Negotiated vehicle pricing and financing options with customers.
- Utilized CRM software to track customer interactions and follow-ups.
Digital Marketing Associate
Movin Pix
08.2024 - 12.2024
- Developed and executed digital marketing campaigns across social media platforms.
- Edited and retouched photographs to meet brand standards and project requirements.
- Managed equipment and ensured proper setup for photo shoots at diverse locations.
- Coordinated with clients to understand their vision and deliver desired outcomes.
Customer Service Manager
Fiuza Drivers
San Diego, California
06.2023 - 08.2024
- Managed service delivery processes to ensure client satisfaction and operational efficiency.
- Coordinated cross-functional teams to align service delivery with client expectations.
- Implemented feedback mechanisms to gather client insights for service improvement.
- Analyzed service delivery metrics to identify areas for enhancement and optimization.
Sales Associate
LA Fitness
San Diego, California
07.2023 - 12.2023
- Engaged members through effective communication and relationship-building techniques.
- Collaborated with team members to enhance promotional strategies for membership growth.
- Conducted follow-ups with prospective members to address inquiries and concerns.
- Maintained accurate records of member interactions and transactions in the CRM system.
CRM AND OPERATIONS INTERN PROGRAM
Four Insurance
Rio de Janeiro, Brazil
01.2020 - 12.2020
- Utilized computer applications such as Microsoft Word or Excel.
- Developed reports using MS Excel and Access for tracking purposes.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
High School Diploma -
Carlsbad Highschool
Carlsbad, CA06-2022
Skills
- Sales intelligence
- Social media management
- Digital content creation
- Customer relationship management
- Negotiation tactics
- CRM software utilization
- Market analysis
- Sales negotiation
- Problem solving
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales and Marketing Head
DWF Auto Group
01.2025 - Current
Digital Marketing Associate
Movin Pix
08.2024 - 12.2024
Sales Associate
LA Fitness
07.2023 - 12.2023
Customer Service Manager
Fiuza Drivers
06.2023 - 08.2024
CRM AND OPERATIONS INTERN PROGRAM
Four Insurance
01.2020 - 12.2020
High School Diploma -
Carlsbad Highschool