William Bishop

• Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
• Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
• Created nightly shift task lists to assign duties to each employee.
• Prepared nightly deposits by accurately counting cash and securing deposit in vault.
• Resolved customer complaints promptly and professionally to maintain satisfaction.
• Conducted nightly inventory management procedures to track sales and stock levels.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Assistant Manager Duties:

• Trustworthy key holder in charge of maintaining cash on hand, preparing tills, and providing correct payments for order delivery all while operating sales floor alone.
• Assisted in ordering inventory from current and new vendors.
• Accepted and properly filed incoming manifests
• Completed regular inventory counts to verify stock, address discrepancies, and forecast future needs.
• Fluent in operation of POS system, maintaining inventory database, and cash reconciliation.
• Offered friendly hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Provided in depth reviews after researching and testing new products.

• Managed inventory control, cash control, and store opening and closing procedures.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Rotated merchandise and displays to feature new products and promotions.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Assisted with hiring, training and mentoring new staff members.