William Blosfield
Lutz,FL
Summary
Dynamic Area Field Manager at U-Haul International with a proven track record in client management and operational oversight. Successfully opened 18 new dealerships, driving business growth while ensuring safety compliance. Adept at problem-solving and team collaboration, I leverage strong inventory management skills to enhance organizational efficiency and customer satisfaction.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Area Field Manager
U-Haul International
Lakeland, Florida
07.2024 - Current
- Developed and managed business relationships with small business owners and U-Haul dealerships to provide professional insight into local markets, and the ability to train and educate dealers on areas for potential growth.
- Collaborated with small businesses on designated route to prospect and establish new U-Haul dealerships, driving organizational growth.
- Successfully prospected and opened 18 new local U-haul dealerships.
- Oversaw profit and loss for route, analyzing financial performance to enhance growth through strategic transactions and community service.
- Managed field operations to ensure smooth daily activities across multiple locations.
- Worked with support staff to ensure the success of U-Haul dealerships within my route with efficiency.
- Coordinated logistics for equipment rental and transportation across designated areas.
- Oversaw inventory management to maintain optimal stock levels of rental equipment.
- Serviced and maintained current U-Haul equipment and displays to ensure operational excellence and marketability.
- Performed minor repair and maintenance on U-Haul equipment.
- Arranged for the recovery of lost, stolen or abandoned U-Haul equipment.
- Trained and mentored new staff on company policies and operational procedures.
- Implemented safety protocols to ensure compliance with company and regulatory standards.
- Performed regular site visits to evaluate dealership performance, delivering constructive feedback to support operational improvements.
- Analyzed customer feedback to identify areas of improvement in products or services.
- Collaborated with other departments to ensure efficient operations across the organization.
- Monitored customer service levels, ensuring that all customers were satisfied with the product or services provided.
- Drafted vehicle maintenance and repair reports and budgeted for fleet vehicle care.
- Developed and implemented short-term and long-term strategies for achieving growth objectives.
- Resolved customer complaints promptly and professionally while adhering to company policies and procedures.
Support and Tire Bay
U-Haul International
Tampa, USA
01.2015 - Current
- Executed the building and break down of over twenty brands of up to 300 tires.
- Conducted thorough inspections of truck tires for safety and performance.
- Monitored and troubleshot inventory including valve stems, rims, and tires.
- Ensured inventory of tires, rims, and valve stems for fleet line, vendors, and area field managers.
- Collaborated effectively with diverse coworkers to achieve goals and resolve product and service issues.
- Proposed innovative ideas and solutions that strengthened team collaboration and improved outcomes.
- Supervised the trailer and preventative maintenance lines.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Operated equipment and machinery according to safety guidelines.
- Certified for operating a forklift; unloading shipments from trucks (5+ years).
- Conducted monthly inspections of air gauges, hub gauges, ladders, eye wash stations, and torque wrenches.
- Managed the consignment of parts to vendors.
- Guided colleagues to foster a collaborative work environment and enhance team dynamics.
- Inspection, testing and charging of truck batteries.
- Operated a variety of machinery and tools safely and efficiently.
- Tear down and rebuild component truck parts according to current industry standards in Ford/GM.
- Specialized in rebuilding component parts for trucks based on U-Haul standards.
- Explained technical information and instructed less experienced personnel in performing repair duties.
Pre-Inspector
U-Haul International
Tampa, FL
01.2024 - 07.2024
- Inspected rental equipment for safety compliance and operational readiness, enhancing customer safety.
- Performed thorough evaluations of equipment through multipoint inspections.
- Applied U-Haul quality standards to ensure thorough equipment inspections.
- Diagnosed equipment issues and recommended specific parts and labor for repairs.
- Allocated necessary parts and labor on work orders for technicians.
- Utilized inspection tools to assess equipment condition and functionality consistently.
- Documented all inspection results accurately in accordance with established guidelines.
- Documented findings accurately and reported issues to management promptly.
- Collaborated with team members to ensure efficient inspection processes and workflow.
- Trained new staff on inspection protocols and safety standards effectively.
- Assisted in training new inspectors on safety protocols and standards.
- Continued learning via U-Haul education to stay up to date with current technology and our new fleet
- Collaborated with management to identify and implement process improvements for increased operational efficiency.
Maintenance Mechanic and Technician
U-Haul International
Tampa, USA
08.2014 - 01.2016
- Conducted preventive maintenance on fleet vehicles, ensuring safety and optimal performance.
- Repaired and replaced damaged parts to restore equipment functionality.
- Troubleshot and repaired malfunctioning components such as pumps, valves, bearings and shafts.
- Executed repairs and modifications on U-Haul trucks
- Operated hand and power tools to complete repairs.
- Performed routine inspections on vehicles and equipment for safety compliance.
- Reviewed safety protocols to ensure compliance with regulations
- Maintained and repaired rental equipment to ensure functionality and safety.
- Maintained a clean and organized work environment in the service area.
- Utilized inventory management systems to track tools and replacement parts accurately.
- Cleaned work areas after completing tasks to ensure safety compliance.
Auto Technician
Best Buy, Geek Squad
Tampa, USA
05.2012 - 12.2014
- Resolved technical support issues by fixing or installing consumer electronics to restore functionality for customers.
- Maintained detailed records of services performed on customer vehicles.
- Completed job paperwork accurately and efficiently, ensuring compliance with company policy.
Personal Maintenance Specialist
Nissan Motor Corporation
Tampa, USA
01.2014 - 09.2014
- Diagnosed mechanical issues and implemented effective repair solutions, ensuring vehicle reliability.
- Performed routine maintenance on vehicles to ensure optimal performance.
- Performed oil changes to maintain engine performance and longevity.
- Executed tire rotations on customer vehicles, enhancing safety and driving performance.
- Performed vehicle detailing and repairs, improving overall appearance and functionality.
- Inspected equipment and systems for safety and compliance standards.
- Assisted technicians with complex repairs and troubleshooting tasks.
- Maintained accurate records of service performed on vehicles and equipment.
- Maintained inventory of replacement parts and tools used for repair work.
Education
High school or equivalent -
Hillsborough High School
Tampa, FLSkills
- Operational oversight
- Client management
- Customer relationship management
- Relationship management
- Team collaboration management
- Safety compliance
- Safety procedures
- Problem solving
- Inventory
- Business growth
- Brand management
- Maintenance
- Inventory
Certification
Certified Forklift Operator
Languages
English, Expert
Timeline
Area Field Manager
U-Haul International
07.2024 - Current
Pre-Inspector
U-Haul International
01.2024 - 07.2024
Support and Tire Bay
U-Haul International
01.2015 - Current
Maintenance Mechanic and Technician
U-Haul International
08.2014 - 01.2016
Personal Maintenance Specialist
Nissan Motor Corporation
01.2014 - 09.2014
Auto Technician
Best Buy, Geek Squad
05.2012 - 12.2014
High school or equivalent -
Hillsborough High School