William Boddy
Bethalto,IL
Summary
Successful at applying help desk skills to practical issues. Knowledgeable in investigating and diagnosing problems and responding accordingly. Understands technical information and devises forward-thinking effective solutions that help customers achieve their goals.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
Subway
03.2024 - Current
- Greeted customers and provided product knowledge
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes
- Operated cash registers to process payments from customers
- Maintained cleanliness of work area throughout shift
- Organized inventory for efficient restocking of products.
Drive-Thru Cashier
Taco Bell
12.2022 - 09.2024
- Balanced cash drawer at beginning and end of shift
- Understood restaurant menu, limited-time offers and promotions to answer guest questions
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers
- Followed company policies and procedures regarding cash handling
- Interacted professionally through clear communication with customers to promote positive patron experiences
Drive-Thru Cashier
McDonald's
10.2023 - 12.2023
- Greeted customers, took orders, and provided product information
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment
- Maintained knowledge of current menu items, prices, and promotions
- Operated drive-thru window efficiently to ensure fast order processing times
- Received payment from customers and made change as needed
- Verified that orders were accurate and complete before delivering them to customers
- Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
Signal Support Systems Specialist
U.S. Army Active Duty
06.2022 - 10.2022
- Maintained organizational network infrastructure by troubleshooting system outages; performing preventive maintenance; monitoring network performance; upgrading software and hardware components as needed
- Performed administrative duties such as maintaining records of repairs, equipment inventory, and maintenance schedules
- Tested all installed communications systems to ensure proper functioning according to specifications
- Maintained signal support systems and provided technical advice to commanders, staff and subordinates.
Education
Bachelor of Science - Computer Engineering
Southern Illinois University Edwardsville
Edwardsville, IL05.2028
Skills
- Wireless Networking
- Software Installation
- Information Security
- Attention to Detail
- Multitasking Abilities
- System Maintenance
- Problem-solving abilities
- Adaptability and Flexibility
Additional Information
Current active Secret clearance, becomes inactive in October of 2024, and will require renewal in 2030.
Timeline
Sandwich Artist
Subway
03.2024 - Current
Drive-Thru Cashier
McDonald's
10.2023 - 12.2023
Drive-Thru Cashier
Taco Bell
12.2022 - 09.2024
Signal Support Systems Specialist
U.S. Army Active Duty
06.2022 - 10.2022
Bachelor of Science - Computer Engineering
Southern Illinois University Edwardsville