William Boddy
Eastlake,OH
Summary
Results-driven professional with expertise in gas utility services. Known for effective listening and attention to detail, consistently resolving customer issues while maintaining safety compliance. Ready to leverage skills to enhance customer experiences and operational integrity.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Customer Service Representative "A"
Enbridge Gas
Wickliffe, OH
03.2006 - Current
Activated gas meters to ensure accurate utility tracking.
Analyzed performance metrics and safety standards of natural gas appliances through detailed assessments.
Achieved rapid response to emergencies involving gas odors and carbon monoxide detection, enhancing safety measures. Resolved overheating appliance incidents effectively, contributing to operational efficiency. Addressed no gas calls promptly, ensuring customer satisfaction and safety compliance.
Evaluated customer meter data to maintain billing integrity and customer satisfaction.
Conducted regular inspections and coordinated repairs for company-issued vehicle to maintain safety and compliance standards.
Demonstrated commitment by consistently reporting to work in uniform and completing daily tasks efficiently.
Education
High School Diploma -
Garfield Heights High School
Garfield Heights, OHSkills
- Service excellence
- Effective listening
- Analytical thinking
- Detail-oriented data entry
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
English
Full Professional
Timeline
Customer Service Representative "A"
Enbridge Gas
03.2006 - Current
High School Diploma -
Garfield Heights High School