Summary
Overview
Work History
Education
Skills
Timeline
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William Bortolini

Sun Prairie,WI

Summary

Dynamic Sales Executive with a proven track record at Stericycle, excelling in sales forecasting and customer relationship management. Adept at delivering impactful presentations and implementing promotional strategies, I thrive on building lasting client connections and driving revenue growth through effective communication and strategic prospecting. Passionate about exceeding sales goals and enhancing customer satisfaction.

Overview

8
8
years of professional experience

Work History

Sales Executive

Stericycle
Madison, WI
02.2024 - Current
  • Collaborated with marketing teams to develop and implement promotional strategies and campaigns.
  • Enhanced product knowledge through continuous learning and professional development activities.
  • Delivered sales presentations to high-level executives and decision-makers.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
  • Responded promptly to inquiries from potential customers about product features or pricing plans.
  • Initiated contact with prospects via email campaigns or cold calls to generate leads.
  • Provided detailed and accurate sales forecasts to senior management.
  • Negotiated contracts and closed agreements to maximize profit.
  • Implemented processes for cross-selling products or services based on customer needs.

CORPORATE BDR

Zendesk
Madison, WI
11.2021 - 03.2025
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Identified areas of improvement within current processes for increased efficiency.
  • Coordinated with logistics teams to ensure timely delivery of products to customers.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Developed an understanding of target markets, key players and industry trends.
  • Researched industry trends to identify new sales opportunities.
  • Networked to build client base and promote products to new and existing clients.
  • Managed client database records with accurate information about prospects and customers.

ISOC-CAS OFFICER

Securitas Security Services USA
Madison, WI
07.2021 - 11.2021
  • Checked for safety hazards and took corrective action when necessary.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.

Assistant Store Manager

Prime Wireless - AT&T
Fort Gratiot, MI
08.2017 - 07.2021
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Delegated work to staff, setting priorities and goals.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Maintained inventory by checking merchandise to determine levels.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.

Education

High School Diploma -

American Schools
Illinois City, IL
03-2006

Some College (No Degree) - Cyber Security

NWTC
Green Bay, WI

Skills

  • Sales forecasting
  • Customer relationship management
  • Market research
  • Sales presentations
  • Promotional strategies
  • Cross-selling techniques
  • Deal structuring
  • Sales follow-up
  • Product knowledge
  • Effective communication
  • Customer retention
  • [Software] CRM
  • Cold calling
  • Strategic prospecting
  • Business networking

Timeline

Sales Executive

Stericycle
02.2024 - Current

CORPORATE BDR

Zendesk
11.2021 - 03.2025

ISOC-CAS OFFICER

Securitas Security Services USA
07.2021 - 11.2021

Assistant Store Manager

Prime Wireless - AT&T
08.2017 - 07.2021

High School Diploma -

American Schools

Some College (No Degree) - Cyber Security

NWTC

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William Bortolini