William Boyd
Garnerville,NY
Summary
As a dedicated and results-driven professional with extensive experience in MTS supervision, account management, and telesales, I am eager to bring my skills to your dynamic team. My passion for driving sales and fostering client relationships aligns perfectly with your company's goals. I am excited about the opportunity to contribute to your success and help elevate your team's performance to new heights. Let's achieve greatness together!
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
14
14
years of professional experience
Work History
MTS SUPERVISOR
Spectrum
New York, NY
10.2018 - Current
- Cable and internet involve promoting and selling bundled packages that customers with television programming, internet access, and sometimes mobile service.
- Led a high-performing team to exceed sales target.
- Supervised team with daily field visits and one on one
- Developed training materials that improved employee onboarding processes and knowledge retention.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
ACCOUNT EXECUTIVE
Sunrun
Congers, NY
08.2017 - 09.2018
- Conducted door to door sales in residential areas, promoting solar panel systems and providing energy solutions to homeowners.
- Consistently met or exceeded monthly sales target.
- Developed tailored proposals to meet client needs and drive sales growth.
TELESALES
Verizon
Orangeburg, NY
05.2012 - 06.2017
- Verizon telesales representatives typically contact existing customers or potential new customers to discuss their wireless needs.
- Consistently met or exceeded monthly sales target.
- Recognized as a top-performing Telesales Specialist within the team due to consistent achievement of quotas and objectives.
- Improved overall efficiency of the telesales department by streamlining processes and implementing time-saving tools.
- Established rapport with prospects quickly, fostering trust and credibility in the telesales process.
Education
Attending - Artificial Intelligence
Wilmington University
New Castle, DESkills
- Office 365
- Excellent communication and customer service skill
- Strong product knowledge and ability to troubleshoot
- Power Point
Accomplishments
- Achieved Elite Club Award by Spectrum for sales achievements
Timeline
MTS SUPERVISOR
Spectrum
10.2018 - Current
ACCOUNT EXECUTIVE
Sunrun
08.2017 - 09.2018
TELESALES
Verizon
05.2012 - 06.2017
Attending - Artificial Intelligence
Wilmington University