William Boyer III
Attica,IN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
29
29
years of professional experience
28
28
years of post-secondary education
Work History
Operations\Security Director
Boys and Girls Club of Montgomery, County
Crawfordsville, IN
01.2023 - Current
- Completed pre-screening activities for new hires and processed background checks and prior employment verification
- Automated office operations by managing client correspondence and data communications
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays
- Created memos, letters and other documents, fostering internal and external communication
- Processed financial documents, contracts, expense reports and invoices
- Replenished office supplies, placing new orders for restocking to maintain inventory
- Filtered emails based on importance and escalated issues to leadership
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes
- Explained company personnel policies, benefits and procedures to employees or job applicants
- Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Deputy Town Marshal
Hillsboro Police Department
04.2021 - Current
- Performed routine patrol as a Deputy Town Marshal
- Performed medical saving actions using my training
- Performed Warrant searches and apprehensions
- Numerous Traffic Stops
- Had very good communication with the town residents and Board.
Independent Insurance Broker/agent
WB
01.2019 - Current
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services
- Engaged customers and provided high level of service by carefully explaining details about documents
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions
- Analyzed customer needs and provided best options, upselling products and services
- Pursued new clients through various marketing strategies to grow existing portfolio of policyholders
- Responded to customer inquiries and problems to promote great service
- Received underwriting approvals after accurately completing applications for insurance coverage
- Researched insurance plans to find good options for clients' needs
- Stayed abreast of industry changes to amend insurance programs for existing and prospective clients
- Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs
- Prepared proposals and conducted closing interviews to sell insurance products.
Lead Investigator
Montgomery County Jail
11.2019 - 01.2023
- Maintained detailed case log of all cases assigned to monitor progress and completion
- Maintained organized records of all information and material pertinent to open investigations
- Interviewed subjects, targets and witnesses for information verification and corroboration
- Testified under oath in administrative hearings and criminal court cases
- Ran background checks of individuals to obtain data on character, financial status and personal history
- Reported results of investigations with written observations and photographs, and produced final reports.
Detention Deputy
Parke County Sheriff's Office
06.2019 - 11.2019
- Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents
- Fingerprinted and photographed incoming and released inmates
- Followed daily routine schedule and took head counts of all inmates in assigned cell block
- Performed searches of people, vehicles, mail items and dormitories
- Exercised surveillance and control over inmates
- Subdued and restrained resisting inmates using hands and feet while employing defensive tactics and approved non-lethal weapons
- Transported and escorted inmates to hospitals, court and other institutions
- Conducted inmate and detention facility visual surveillance to identify and subdue unrest
- Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers
- Interviewed different victims, witnesses and suspects to gather and record information for ongoing and future investigations
- Supervised inmates during day-to-day activities
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence
- Counseled inmates and responded to legitimate questions, concerns and requests
- Performed head counts, checking cells for missing inmates
- Served meals and dispensed medications to inmates
- Maintained records of prisoners' identification and charges
- Inspected locks, window bars, doors and security systems to support escape prevention
- Distributed commissary items and dispensed prescribed medication to prisoners
- Used appropriate means to discipline prisoners
- Issued clothing, tools and other authorized items to inmates
- Conducted fire, safety and sanitation inspections.
Senior Field Agent
West Central Regional Community
01.2015 - 07.2019
- Attended regular trainings and maintained appropriate certifications
- Maintained daily logs of shift activity
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
- Maintained clear and open communications with facility areas to support safe operations
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
Senior Pastor
Grace Baptist Church
12.2013 - 12.2017
- Conducted special services like baptisms, weddings and funerals
- Guided church into new seasons of ministry through dynamic sermons and meaningful discussions
- Reached out to unchurched, new residents or inactive church members
- Visited, counseled and prayed with church members to provide pastoral care
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders
- Led outreach initiatives to reach out to unchurched, inactive or new residents in community
- Managed all aspects of ministry
- Responded to crisis situations to offer support, prayer and counseling
- Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs
- Worked with leadership committee to set annual church master calendar.
Armed Security Officer
Inter Con Security
08.2011 - 12.2013
- Maintained order and safety while providing customer service and information to facility visitors
- Investigated reported incidents to protect company assets
- Evaluated credentials of personnel and provided temporary badges to visitors
- Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions
- Monitored building access and identified all officials and employees before authorizing entrance
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds
- Tracked vehicles on premises, including license plate numbers.
Senior Pastor
Turnagain Baptist Church
02.2009 - 08.2012
- Conducted special services like baptisms, weddings and funerals
- Guided church into new seasons of ministry through dynamic sermons and meaningful discussions
- Reached out to unchurched, new residents or inactive church members
- Visited, counseled and prayed with church members to provide pastoral care
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders
- Led outreach initiatives to reach out to unchurched, inactive or new residents in community
- Managed all aspects of ministry
- Responded to crisis situations to offer support, prayer and counseling
- Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs
- Worked with leadership committee to set annual church master calendar.
Associate Pastor
Astatula Baptist Church
06.2006 - 02.2009
- Visited, counseled and prayed with church members to provide pastoral care
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders
- Reached out to unchurched, new residents or inactive church members
- Brought attention to youth ministry contributions through congregational awareness initiatives
- Led outreach initiatives to reach out to unchurched, inactive or new residents in community.
Detention Deputy/deputy Sheriff
Lake County Sheriff's Office
09.1999 - 06.2006
- Transported suspects or prisoners to jail or court to maintain custody
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents
- Served warrants, subpoenas and summonses, encouraging adherence to legal proceedings
- Collected and preserved evidence associated with crimes, supporting investigations
- Testified in court in connection with criminal prosecutions to support judicial process.
Fifth Grade Teacher
Victory Christian Academy
08.1997 - 05.1999
- Attended in-service training and professional development courses to stay on top of policy and education changes
- Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity
- Involved parents in student education by cultivating strong relationships
- Maintained safe, clean and organized classroom environment
- Oversaw class field trips to keep students safe and educate about related topics
- Taught students subject-specific material, learning strategies and social skills
- Instructed students in standardized subjects as well as general learning strategies and skills for social development and character
- Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
Corrections Officer
Orange County Corrections
07.1995 - 08.1997
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility
- Attended regular trainings and maintained appropriate certifications
- Conducted routine and emergency head counts
- Assisted in restraining violent and unruly inmates
- Conducted cell and illegal substance checks
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety
- Maintained daily logs of shift activity
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities
- Conducted internal security checks to ascertain inmate safety
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
- Maintained correct physical head count for inmates
- Maintained communications with staff and inmate body to maintain safe, effective prison environment
- Maintained appropriate control, security and well-being over those detained
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel
- Maintained clear and open communications with facility areas to support safe operations.
Corrections Officer
Sumter Correction Institution
10.1994 - 07.1995
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility
- Attended regular trainings and maintained appropriate certifications
- Conducted routine and emergency head counts
- Assisted in restraining violent and unruly inmates
- Conducted cell and illegal substance checks
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety
- Maintained daily logs of shift activity
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities
- Conducted internal security checks to ascertain inmate safety
- Maintained correct physical head count for inmates
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
- Maintained communications with staff and inmate body to maintain safe, effective prison environment
- Maintained appropriate control, security and well-being over those detained.
Education
Bachelor of Science - Divinity
Mountaineer Baptist College
Salem WV 08.1996 - 06.2024
High School Diploma -
Calvary Christian School
Winter Garden, FL 05.2001 -
Skills
Staff Management
Staff Development
Operations Management
People Management
Strategies and goals
Facilities Management
Hiring and Retention
Rules and regulations
Issues Resolution
Active Listening
Timeline
Operations\Security Director
Boys and Girls Club of Montgomery, County
01.2023 - Current
Deputy Town Marshal
Hillsboro Police Department
04.2021 - Current
Lead Investigator
Montgomery County Jail
11.2019 - 01.2023
Detention Deputy
Parke County Sheriff's Office
06.2019 - 11.2019
Independent Insurance Broker/agent
WB
01.2019 - Current
Senior Field Agent
West Central Regional Community
01.2015 - 07.2019
Senior Pastor
Grace Baptist Church
12.2013 - 12.2017
Armed Security Officer
Inter Con Security
08.2011 - 12.2013
Senior Pastor
Turnagain Baptist Church
02.2009 - 08.2012
Associate Pastor
Astatula Baptist Church
06.2006 - 02.2009
High School Diploma -
Calvary Christian School
05.2001 -
Detention Deputy/deputy Sheriff
Lake County Sheriff's Office
09.1999 - 06.2006
Fifth Grade Teacher
Victory Christian Academy
08.1997 - 05.1999
Bachelor of Science - Divinity
Mountaineer Baptist College
08.1996 - 06.2024
Corrections Officer
Orange County Corrections
07.1995 - 08.1997
Corrections Officer
Sumter Correction Institution
10.1994 - 07.1995