Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Boyer III

Attica,IN

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

29
29
years of professional experience
28
28
years of post-secondary education

Work History

Operations\Security Director

Boys and Girls Club of Montgomery, County
Crawfordsville, IN
01.2023 - Current
  • Completed pre-screening activities for new hires and processed background checks and prior employment verification
  • Automated office operations by managing client correspondence and data communications
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays
  • Created memos, letters and other documents, fostering internal and external communication
  • Processed financial documents, contracts, expense reports and invoices
  • Replenished office supplies, placing new orders for restocking to maintain inventory
  • Filtered emails based on importance and escalated issues to leadership
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes
  • Explained company personnel policies, benefits and procedures to employees or job applicants
  • Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases
  • Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.

Deputy Town Marshal

Hillsboro Police Department
04.2021 - Current
  • Performed routine patrol as a Deputy Town Marshal
  • Performed medical saving actions using my training
  • Performed Warrant searches and apprehensions
  • Numerous Traffic Stops
  • Had very good communication with the town residents and Board.

Independent Insurance Broker/agent

WB
01.2019 - Current
  • Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements
  • Conducted telephone appointments with prospective clients to build rapport and sell insurance services
  • Engaged customers and provided high level of service by carefully explaining details about documents
  • Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions
  • Analyzed customer needs and provided best options, upselling products and services
  • Pursued new clients through various marketing strategies to grow existing portfolio of policyholders
  • Responded to customer inquiries and problems to promote great service
  • Received underwriting approvals after accurately completing applications for insurance coverage
  • Researched insurance plans to find good options for clients' needs
  • Stayed abreast of industry changes to amend insurance programs for existing and prospective clients
  • Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs
  • Prepared proposals and conducted closing interviews to sell insurance products.

Lead Investigator

Montgomery County Jail
11.2019 - 01.2023
  • Maintained detailed case log of all cases assigned to monitor progress and completion
  • Maintained organized records of all information and material pertinent to open investigations
  • Interviewed subjects, targets and witnesses for information verification and corroboration
  • Testified under oath in administrative hearings and criminal court cases
  • Ran background checks of individuals to obtain data on character, financial status and personal history
  • Reported results of investigations with written observations and photographs, and produced final reports.

Detention Deputy

Parke County Sheriff's Office
06.2019 - 11.2019
  • Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents
  • Fingerprinted and photographed incoming and released inmates
  • Followed daily routine schedule and took head counts of all inmates in assigned cell block
  • Performed searches of people, vehicles, mail items and dormitories
  • Exercised surveillance and control over inmates
  • Subdued and restrained resisting inmates using hands and feet while employing defensive tactics and approved non-lethal weapons
  • Transported and escorted inmates to hospitals, court and other institutions
  • Conducted inmate and detention facility visual surveillance to identify and subdue unrest
  • Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers
  • Interviewed different victims, witnesses and suspects to gather and record information for ongoing and future investigations
  • Supervised inmates during day-to-day activities
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence
  • Counseled inmates and responded to legitimate questions, concerns and requests
  • Performed head counts, checking cells for missing inmates
  • Served meals and dispensed medications to inmates
  • Maintained records of prisoners' identification and charges
  • Inspected locks, window bars, doors and security systems to support escape prevention
  • Distributed commissary items and dispensed prescribed medication to prisoners
  • Used appropriate means to discipline prisoners
  • Issued clothing, tools and other authorized items to inmates
  • Conducted fire, safety and sanitation inspections.

Senior Field Agent

West Central Regional Community
01.2015 - 07.2019
  • Attended regular trainings and maintained appropriate certifications
  • Maintained daily logs of shift activity
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
  • Maintained clear and open communications with facility areas to support safe operations
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.

Senior Pastor

Grace Baptist Church
12.2013 - 12.2017
  • Conducted special services like baptisms, weddings and funerals
  • Guided church into new seasons of ministry through dynamic sermons and meaningful discussions
  • Reached out to unchurched, new residents or inactive church members
  • Visited, counseled and prayed with church members to provide pastoral care
  • Carried out church mission by planning and leading worship services, writing sermons and working with church leaders
  • Led outreach initiatives to reach out to unchurched, inactive or new residents in community
  • Managed all aspects of ministry
  • Responded to crisis situations to offer support, prayer and counseling
  • Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs
  • Worked with leadership committee to set annual church master calendar.

Armed Security Officer

Inter Con Security
08.2011 - 12.2013
  • Maintained order and safety while providing customer service and information to facility visitors
  • Investigated reported incidents to protect company assets
  • Evaluated credentials of personnel and provided temporary badges to visitors
  • Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions
  • Monitored building access and identified all officials and employees before authorizing entrance
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds
  • Tracked vehicles on premises, including license plate numbers.

Senior Pastor

Turnagain Baptist Church
02.2009 - 08.2012
  • Conducted special services like baptisms, weddings and funerals
  • Guided church into new seasons of ministry through dynamic sermons and meaningful discussions
  • Reached out to unchurched, new residents or inactive church members
  • Visited, counseled and prayed with church members to provide pastoral care
  • Carried out church mission by planning and leading worship services, writing sermons and working with church leaders
  • Led outreach initiatives to reach out to unchurched, inactive or new residents in community
  • Managed all aspects of ministry
  • Responded to crisis situations to offer support, prayer and counseling
  • Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs
  • Worked with leadership committee to set annual church master calendar.

Associate Pastor

Astatula Baptist Church
06.2006 - 02.2009
  • Visited, counseled and prayed with church members to provide pastoral care
  • Carried out church mission by planning and leading worship services, writing sermons and working with church leaders
  • Reached out to unchurched, new residents or inactive church members
  • Brought attention to youth ministry contributions through congregational awareness initiatives
  • Led outreach initiatives to reach out to unchurched, inactive or new residents in community.

Detention Deputy/deputy Sheriff

Lake County Sheriff's Office
09.1999 - 06.2006
  • Transported suspects or prisoners to jail or court to maintain custody
  • Drafted incident reports detailing criminal activity, civil proceedings and varied incidents
  • Served warrants, subpoenas and summonses, encouraging adherence to legal proceedings
  • Collected and preserved evidence associated with crimes, supporting investigations
  • Testified in court in connection with criminal prosecutions to support judicial process.

Fifth Grade Teacher

Victory Christian Academy
08.1997 - 05.1999
  • Attended in-service training and professional development courses to stay on top of policy and education changes
  • Improved student engagement by implementing student-centered classroom management techniques to foster academic curiosity
  • Involved parents in student education by cultivating strong relationships
  • Maintained safe, clean and organized classroom environment
  • Oversaw class field trips to keep students safe and educate about related topics
  • Taught students subject-specific material, learning strategies and social skills
  • Instructed students in standardized subjects as well as general learning strategies and skills for social development and character
  • Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.

Corrections Officer

Orange County Corrections
07.1995 - 08.1997
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility
  • Attended regular trainings and maintained appropriate certifications
  • Conducted routine and emergency head counts
  • Assisted in restraining violent and unruly inmates
  • Conducted cell and illegal substance checks
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety
  • Maintained daily logs of shift activity
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities
  • Conducted internal security checks to ascertain inmate safety
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
  • Maintained correct physical head count for inmates
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment
  • Maintained appropriate control, security and well-being over those detained
  • Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel
  • Maintained clear and open communications with facility areas to support safe operations.

Corrections Officer

Sumter Correction Institution
10.1994 - 07.1995
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility
  • Attended regular trainings and maintained appropriate certifications
  • Conducted routine and emergency head counts
  • Assisted in restraining violent and unruly inmates
  • Conducted cell and illegal substance checks
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety
  • Maintained daily logs of shift activity
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities
  • Conducted internal security checks to ascertain inmate safety
  • Maintained correct physical head count for inmates
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment
  • Maintained appropriate control, security and well-being over those detained.

Education

Bachelor of Science - Divinity

Mountaineer Baptist College
Salem WV
08.1996 - 06.2024

High School Diploma -

Calvary Christian School
Winter Garden, FL
05.2001 -

Skills

Staff Management

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Timeline

Operations\Security Director

Boys and Girls Club of Montgomery, County
01.2023 - Current

Deputy Town Marshal

Hillsboro Police Department
04.2021 - Current

Lead Investigator

Montgomery County Jail
11.2019 - 01.2023

Detention Deputy

Parke County Sheriff's Office
06.2019 - 11.2019

Independent Insurance Broker/agent

WB
01.2019 - Current

Senior Field Agent

West Central Regional Community
01.2015 - 07.2019

Senior Pastor

Grace Baptist Church
12.2013 - 12.2017

Armed Security Officer

Inter Con Security
08.2011 - 12.2013

Senior Pastor

Turnagain Baptist Church
02.2009 - 08.2012

Associate Pastor

Astatula Baptist Church
06.2006 - 02.2009

High School Diploma -

Calvary Christian School
05.2001 -

Detention Deputy/deputy Sheriff

Lake County Sheriff's Office
09.1999 - 06.2006

Fifth Grade Teacher

Victory Christian Academy
08.1997 - 05.1999

Bachelor of Science - Divinity

Mountaineer Baptist College
08.1996 - 06.2024

Corrections Officer

Orange County Corrections
07.1995 - 08.1997

Corrections Officer

Sumter Correction Institution
10.1994 - 07.1995
William Boyer III