William Bretz
Pleasanton,CA
Summary
Reputable Technician with 4 years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Network Technician
Veritas Managed Solutions
Santa Clara, CA
08.2020 - Current
- Install and troubleshoot Network and Security system devices.
- Executed successful horizontal cable infrastructure installation
- Managed teams of Technicians to ensure efficient and timely completion of customer jobs
Assistant Store Manager
Lids Sport Group
Livermore, CA
11.2019 - 08.2020
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
Education
Some College (No Degree) - Emergency Medical Technology
Las Positas College
Livermore, CASkills
- User Training
- System Installation
- Cost Control
- OSHA Compliance
- System Troubleshooting
- Commercial construction experience
- Blueprint Reading
- Customer Service
- Quality Control
- Multitasking and Organization
- Construction management
- Troubleshooting and diagnosis
Certification
- Leviton Network Installer Certification
- Gallagher Security Installer Certification
- OSHA 10- Certification
- Vector Training Solutions Certification
References
References available upon request.
Timeline
Lead Network Technician
Veritas Managed Solutions
08.2020 - Current
Assistant Store Manager
Lids Sport Group
11.2019 - 08.2020
Some College (No Degree) - Emergency Medical Technology
Las Positas College
- Leviton Network Installer Certification
- Gallagher Security Installer Certification
- OSHA 10- Certification
- Vector Training Solutions Certification
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