William Brevelle
Lena,Louisiana
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Advance Auto Parts. Expert in time management and customer service, adept at fostering strong relationships and implementing strategic sales increases. Demonstrates exceptional problem-solving abilities and a commitment to safety and efficiency.
Overview
15
15
years of professional experience
Work History
Dotd Driver
Rapides Senior Citizens Center
03.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Store Manager
Dollar Tree
02.2023 - 03.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Meat Cutter
Super One Foods
11.2021 - 03.2023
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
Owner
Monia Joe"s Southern Kitchen
06.2019 - 09.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Commercial Manager
AutoZone
04.2015 - 06.2019
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
General Manager
Advance Auto Parts
06.2009 - 04.2015
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
Peabody Magnet High School
Alexandria, LA05.1996
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- Flexible Schedule
- Punctuality
- GPS and route planning
- Traffic laws knowledge
- Safety Protocols
- Defensive Driving
- Vehicle Inspection
- Schedule Management
- DOT Compliance
Timeline
Dotd Driver
Rapides Senior Citizens Center
03.2024 - Current
Store Manager
Dollar Tree
02.2023 - 03.2024
Meat Cutter
Super One Foods
11.2021 - 03.2023
Owner
Monia Joe"s Southern Kitchen
06.2019 - 09.2021
Commercial Manager
AutoZone
04.2015 - 06.2019
General Manager
Advance Auto Parts
06.2009 - 04.2015
High School Diploma -
Peabody Magnet High School